Mercure North Melbourne

Celebration

Liked: We picked the Mercure because of its proximity to The Royal Womens Hospital where our daughter gave birth to twins. The Mercure is a bit tired but the rooms are very large. The hidden gem of this hotel is the downstairs restaurant. The food was delicious and the service was really good. Breakfast was limited but very fresh. The staff made great coffees too.

Bad

Pleasant

Exceptional

Liked: bed
Disliked: location

Disrespectful, inconsiderate to an individual...

Liked: I avoided staying under the premise of an organisation that treats kids in this manner
Disliked: Staff were unpleasant to my family to the point of putting them on the street

Made our visits bareable when...

Liked: Wonderful staff comfortable facilities
Disliked: Nothing very helpful compassionate for our stay at hard times with hospital visits

Exceptional

Liked: Location to where I needed to be early the next morning

I had a busy week...

Liked: the staff were most helpful

Comfortable enough

Liked: It was cheap and close to the hospital I needed to go to.
Disliked: The bottom of the shower was cracked and peeling and dirty around the outside. The roof of the room had very obviously leaked at some stage and hadn't been repaired. On the second night there were industrial fans running in the hallway, which was very loud and not conducive to sleep. We are guessing there must have been some flooding somewhere. All in all it was comfortable enough, cheap and convenient.