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Mercure Newport

eeee - 0800 031 8416
Mercure Newport, Chartist Tower Upper Dock Street, Newport -0800 031 8416
(Map)
4.35
HOTEL RATING: 
EXCELLENT
4.35 out of 5 (2201 Ratings)
0.4 miles The Riverfront Newport
t8 mins walking
BOOK ONLINE OR CALL - 0800 031 8416
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Hotel Description
Mercure Newport has a fitness center terrace a restaurant and bar in Newport. With free WiFi this 4-star hotel offers room service and a 24-hour front desk. The property is non-smoking throughout and is located 13 miles from University of South Wales - Cardiff Campus. The hotel will provide guests with air-conditioned rooms with a desk an electric tea pot a safety deposit box a flat-screen TV and a private bathroom with a shower. At Mercure Newport all rooms include bed linen and towels. Motorpoint Arena Cardiff is 13 miles from the accommodation while Cardiff University is 13 miles from the property. The nearest airport is Cardiff Airport 27 miles from Mercure Newport.

Check-in time: 15:00   Check-out time: 11:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
E
Fitness Center
w
Non Smoking
q
Accessible
x
Free Breakfast
j
Free Parking
u
Swimming Pool
A
Business Center
B
Airport Shuttle
r
Pets Allowed
Other Amenities
` Meeting/Banquet Facilities
` Room Service
` Safety Deposit Box
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Hiking
` Wheelchair accessible
` kitchenware
` 24-hour security
` Family Rooms
` Free Wi-Fi
` Game Room
` Off-Site parking
` Restaurant(s)
` Daily Housekeeping
` English
` Thai
` Lithuanian
` Slovenian
` Non-Smoking Rooms Available
` Smoke alarms
` Fire extinguishers
` Guests can opt-out of daily cleaning service
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Cashless payment available
` Mobile app for room service
` Hand sanitizer in guest accommodation and key areas
` Invoices
` Access to health care professionals
` Staff trained in safety protocol
` Temperature check for guests and staff
` Contactless check-in/out
` Food delivery
` balcony/terrace
` CCTV security in common areas
` Daily disinfection
` Facilities for disabled guests available
` Fitness center
` Ironing amenities
` Kid-friendly dinning
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` Safety chain and/or latch on doors available
` Individually-wrapped food options
` Air conditioning in public area
` Heating in public area
` Alternative meal arrangement
` Professional cleaning services
` Cleaning products available
` Room service available

Mercure Newport Guest Reviews

Overall Average Score: 
Excellent (4.35 out of 5)

Write a review

5

Exceptional - 5.0 out of 5

Stephen E, Bridgend, visiting The Riverfront Newport Wed, 13 March 2024

Hotel was really nice and modern and was great value for money. Breakfast was great too.

Liked: Very modern hotel and clean room.
Disliked: None.

5

Exceptional - 5.0 out of 5

Jen R, Tipton, West Midlands, visiting The Riverfront Newport Mon, 13 November 2023

Liked: The staff at the hotel were very friendly and very welcoming - attended to anything we asked for.

2.5

Fair - 2.5 out of 5

Georgina Sun, 6 July 2025

Expensive

Liked: The hotel was clean
Disliked: They increased the price as Oasis were in Cardiff. We got to hotel 2 hours before check in and was told our room was ready but then had to pay another £20 to access early. We then noticed half hour later a different desk clerk didn’t charge someone else. We were also offered to upgrade room but would have to pay even more. We stuck with our original room which we then discovered had no fridge and the air con didn’t work. But only discovered the air con issue when we got in from concert.

5

Exceptional - 5.0 out of 5

Joshua Sun, 6 July 2025

Exceptional

4

Very Good - 4.0 out of 5

Jonathan Sat, 5 July 2025

Very good

5

Exceptional - 5.0 out of 5

Jennifer Sat, 5 July 2025

Very pleasant. I look forward...

Liked: Good central location close to the railway station, bus station and the centre of Newport.
Disliked: Nothing. It was all fine.

5

Exceptional - 5.0 out of 5

Lizprice Fri, 4 July 2025

Exceptional

Liked: Everything

5

Exceptional - 5.0 out of 5

Paul Thu, 3 July 2025

Exceptional

Liked: friendly staffRoom good size and cleanComfortable bed with work space
Disliked: nil

5

Exceptional - 5.0 out of 5

Louise Thu, 3 July 2025

Exceptional

4

Very Good - 4.0 out of 5

Susan Wed, 2 July 2025

Very good

4.5

Wonderful - 4.5 out of 5

Peter Wed, 2 July 2025

Superb

4

Very Good - 4.0 out of 5

Bridle Tue, 1 July 2025

Adequate stay.

Liked: Easy check in, comfortable bed, good shower. Breakfast was a bit sparse but passable.
Disliked: Room, although clean needed decorating as the walls were covered in marks. Drinks were very expensive as it is Newport not Chelsea.

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Mercure Newport Chartist Tower Upper Dock Street, Newport