Mercure Newport Guest Reviews
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Stephen E, Bridgend, visiting The Riverfront Newport Wed, 13 March 2024
Hotel was really nice and modern and was great value for money. Breakfast was great too.
Liked: Very modern hotel and clean room.
Disliked: None.
Jen R, Tipton, West Midlands, visiting The Riverfront Newport Mon, 13 November 2023
Liked: The staff at the hotel were very friendly and very welcoming - attended to anything we asked for.
Gary Mon, 14 July 2025
Superb
Keith Mon, 14 July 2025
Superb
Chris Sun, 13 July 2025
Very good
Liked: Lovely room and facilities, comfortable bed and staff were great. Excellent breakfast
Disliked: Aircon. Controlled centrally by the hotel and not adequate to cope with one of the hottest days of the year
Humphries Sun, 13 July 2025
Bad experience staying here
Liked: The hotel was clean but we wasn't told that you had to scan your key to make thei lift work.
Disliked: I tried to take a picture of the sunrise but the windows were too dirty, no water in the room, the aircon wasn't working, no phone to ring reception, generally a lack of information, the room was a privilege room, but was very small and not worth the £159 I payed and no breakfast included, no wardrobes to hang clothes only a small rail which was above the kettle so if you boiled the kettle your clothes got steamed won't be staying here again.
Neil Sun, 13 July 2025
Superb
Jennifer Sun, 13 July 2025
Exceptional
Liked: We got up graded to a junior suite and it was brilliant for us - very happy. Loved the little touches too of a note with a twist related to the concert we were going to. And the cold lemon water in reception was very welcome after our morning run
Anonymous Sun, 13 July 2025
Excellent value
Liked: Staff were excellent. Air conditioning was very good.
Disliked: Na
Jason Sun, 13 July 2025
Superb
Liked: Great location, clean and price was spot on
Disliked: N/A
Kirstie Sun, 13 July 2025
Superb
Sam Sun, 13 July 2025
Exceptional