Mercure Newport Guest Reviews
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Stephen E, Bridgend, visiting The Riverfront Newport Wed, 13 March 2024
Hotel was really nice and modern and was great value for money. Breakfast was great too.
Liked: Very modern hotel and clean room.
Disliked: None.
Jen R, Tipton, West Midlands, visiting The Riverfront Newport Mon, 13 November 2023
Liked: The staff at the hotel were very friendly and very welcoming - attended to anything we asked for.
Georgina Sun, 6 July 2025
Expensive
Liked: The hotel was clean
Disliked: They increased the price as Oasis were in Cardiff. We got to hotel 2 hours before check in and was told our room was ready but then had to pay another £20 to access early. We then noticed half hour later a different desk clerk didn’t charge someone else. We were also offered to upgrade room but would have to pay even more. We stuck with our original room which we then discovered had no fridge and the air con didn’t work. But only discovered the air con issue when we got in from concert.
Joshua Sun, 6 July 2025
Exceptional
Jonathan Sat, 5 July 2025
Very good
Jennifer Sat, 5 July 2025
Very pleasant. I look forward...
Liked: Good central location close to the railway station, bus station and the centre of Newport.
Disliked: Nothing. It was all fine.
Lizprice Fri, 4 July 2025
Exceptional
Liked: Everything
Paul Thu, 3 July 2025
Exceptional
Liked: friendly staffRoom good size and cleanComfortable bed with work space
Disliked: nil
Louise Thu, 3 July 2025
Exceptional
Susan Wed, 2 July 2025
Very good
Peter Wed, 2 July 2025
Superb
Bridle Tue, 1 July 2025
Adequate stay.
Liked: Easy check in, comfortable bed, good shower. Breakfast was a bit sparse but passable.
Disliked: Room, although clean needed decorating as the walls were covered in marks. Drinks were very expensive as it is Newport not Chelsea.