Mercure Newport

Hotel was really nice and modern and was great value for money. Breakfast was great too.

Liked: Very modern hotel and clean room.
Disliked: None.

Liked: The staff at the hotel were very friendly and very welcoming - attended to anything we asked for.

Exceptional

Very good

It was ok but expected...

Liked: Breakfast was good ,staff friendly
Disliked: Room expensive for what it was. Bit small and cleanliness could be better. Cups in restaurant could have been cleaner. Overall good but could be better

Very good

Fantastic hotel - clean and...

Liked: I thought this hotel was fantastic and exceeded my expectations. The room we were on had a beautiful view across the river and city. The room itself smelled amazing, was incredibly clean, and very modern. The bed was very comfy and the bathroom was spotless and had really nice smelling handwash/shampoo. The breakfast couldn't be faulted at all - really nice food, lots on offer, and was incredibly good value for money. The whole stay was great, we slept really well (and i'm a light sleeper), great location in relation to the train station, and for £80 odd you really won't get a better stay.
Disliked: The only downside of this stay was the fact my room had a water tank or some kind of boiler directly above the door which meant it gurgled and clonked significantly (room 1014 if the hotel wants to investigate!). This will of course be room by room and is likely a one off so I didn't kick up a fuss and doesn't reflect in our review score, it also didn't disrupt our sleep as it only went off when people were using the toilet/showering, but it was incredibly loud when we woke up.

Passable

Very good

Exceptional

Liked: Room was perfect. Beds were a little too soft. Could be slightly firmer.
Disliked: Nothing

What a fantastic hotel

Liked: Staff were welcoming, helpful and friendly. We were really surprised by the size of our room. My children absolutely loved the huge windows to have a view of the city. Beds were really big and comfortable. Bathrooms was lovely and so clean. Genuinely could have stayed here a week and been incredibly happy with it.
Disliked: The only tiny negative is that on the sofa bed in the night there was a slight draft from somewhere in the corner that got chilly at night. (room 1303) apart from that absolutely fabulous.