Mercure Newbury West Grange Hotel Guest Reviews
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Write a review
Michael Sun, 21 April 2024
not happy, should have been...
Liked: hotel was clean, staff friendly and room was very good
Disliked: there was a wedding taking place at the hotel which we were not informed about till we arrived at the hotel, breakfast was served in a conference room because of the wedding, we had to find somewhere else for our evening meal and had all the disco noise from the wedding till late
Melanie Sun, 21 April 2024
Good
Liked: The room was nice and clean.
Disliked: There was a wedding on , so limited facilities , and noisy until midnight , it woukd have been helpful to know that in advance.
Anne Sun, 14 April 2024
Exceptional
Liked: very professional staff, location was perfect,
Disliked: nothing
Susan Fri, 12 April 2024
Exceptional
Liked: Everything
Alistair Wed, 10 April 2024
Reasonable happy and location is...
Disliked: Getting woken up to say I hadn't paid my food and bar bill when I had. Obvious as you pay first when you order. Quite annoying.
David Tue, 9 April 2024
Exceptional
Liked: Lovely,friendly greeting.Room very clean warm and comfortable and all facilities that we needed.Cosy bar area.Attended a wake and and staff very attentive and food was lovely.
Disliked: Only negative was just one price for breakfast whatever you had, so we gave that a miss.
Ian Tue, 9 April 2024
Good
Susan Mon, 8 April 2024
Family reunion
Liked: Everything was fabulous , we had a great time . A comfortable stay ( comfy bed ) . Lovely bathroom . Clean and tidy . Staff were great , welcoming and accommodating .. would deffo stay here again .
Disliked: Nothing !
Chris Mon, 8 April 2024
Wedding took over
Disliked: Wedding on, restaurant was closed, had to ask several times to even get a meal. Whole bar area was taken up by wedding party so no opportunity to have a drink in the bar
Caroline Tue, 2 April 2024
We came for a wedding...
Liked: The breakfast , and location
Disliked: Staff