Value for money

Liked: Nice room, breakfast was ok, worth the money paid, decent gym

Superb

Exceptional

Good

Liked: The staff were very friendly
Disliked: I would not consider the hotel a 4 star

Passable

Liked: Room was very nice.
Disliked: We booked dinner at the reception on arrival for 6pm the same evening. We decided to have a couple of drinks at the bar at 5pm onwards. When we approached the desk at the dining room we were told we could not eat until 7.30pm and this was on a different and restricted menu from the one on the hotel website due to a buffet being served for some Apprentices who were staying at the hotel. We queried this as we could not understand why we had not been told this at reception. No-one could offer an explanation and we were made to feel this was our fault. Due to the fact that we had had a drink we had to travel by taxi to Milton Keynes to eat. This cost us £20. I complained at reception and the lady there did give us a drinks voucher which we appreciated. However I cannot understand how the receptionist would not have known that we couldn't get a table at 6pm.

Very good

Very good

Disappointed

Liked: The quality of the room and bathroom was fine.
Disliked: The fact that we had to have our key cards reset every day.The fact that we were there for three nights but the room wasn't serviced and the tea/coffee wasn't topped up. For the price we.paid that's the least I'd expect.

Happy stay but beds could...

Liked: Good hotel in a convenient location
Disliked: Bed was really high - difficult to get into