Mercure Melbourne Southbank

Very good

Exceptional

Superb

Practical position

Liked: Clean, great location
Disliked: I booked 2 rooms as a family of 7. Unfortunately the two rooms were on 2 different floors. no solutions provided or offered upon book in.

Exceptional

Exceptional

Liked: Clean and great position

We thorough enjoyed it and...

Liked: The breakfast was great and the location very convenient
Disliked: We booked the disabled room to avoid having a shower over the bath. Our fault! We probably wouldn’t do that again

Good location and comfortable stay

Liked: Location and ease of parking options nearby.
Disliked: Limited food and room service options. Limited staff at reception. had to check in myself due to long waiting. Possible due to weekend.

Poor

Liked: Great location
Disliked: Seems to be understaffed, barely ever anyone at reception to help. We ordered room service but had to collect from reception which is extremely inconvenient when travelling with 2 children alone.