Mercure Melbourne Southbank

Good, will stay again

Liked: Staff were very good on arrival and departure
Disliked: Wifi kept dropping out

Good

Superb

Liked: Loved the location. The room was clean. Was happy to stay there
Disliked: The showers are outdated and mould is growing.

Clean, quiet, convenient, next door...

Liked: Handy location close to everything we were doing

Good

Friendly, accommodating staff seem to...

Liked: Great location, good-sized room, friendly staff, good breakfast buffet.
Disliked: Too much automation, not enough staff to be able to provide basic hotel services (eg. no phone number for reception or housekeeping, ‘in-room’ dining that you have to pick up yourself from the front desk). Had to request bedding twice for the sofa bed and basically

Within walking to Hammer hall

Liked: The bed was so comfortable we had a great nights sleep.

Good for a weekend staycation.

Liked: Great location. Handy to restaurants and bars. Easy walk to Flinders St Station and city centre.

Very pleasant

Liked: Good value for excellent location.