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Mercure Melbourne Southbank eeee - +61-8-6118-7273
Mercure Melbourne Southbank, 9 Riverside Quay, Melbourne -+61-8-6118-7273
Area: Downtown West Collins - Southbank
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BOOK ONLINE OR CALL - +61-8-6118-7273
3.9
HOTEL RATING: 
GOOD
3.9 out of 5 (2000 Ratings)
0.5 miles from Melbourne centre
BOOK ONLINE OR CALL - +61-8-6118-7273
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Hotel Description
Newly refurbished Mercure Melbourne Southbank is ideally located just 1972 ft from Southbank Promenade on the Yarra River a 10 min walk to the popular Bourke Street Mall 15 minutes' walk from Crown Casino and only 1148 ft from Flinders Street Station. Each of the 275 rooms are fitted with a generous bed kitchenette TV Wi-Fi safety box ironing equipment and air conditioning. The hotel has a guest laundry luggage storage 24-hour front desk a self-check-in desk and spacious meeting and event spaces. The restaurant serves buffet breakfast and offers an all-day menu available for in-room orders. Fixed-price parking is available at Wilson Eureka Parking lot where guests can present their entry ticket to reception upon arrival. Parking space - subject to availability.

Check-in time: 14:00   Check-out time: 11:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
w
Non Smoking
q
Accessible
x
Free Breakfast
j
Free Parking
u
Swimming Pool
E
Fitness Center
A
Business Center
B
Airport Shuttle
r
Pets Allowed
Other Amenities
` Meeting/Banquet Facilities
` Room Service
` Safety Deposit Box
` Air Conditioning
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Coffee shop
` Microwave
` Refrigerator
` Snack bar
` Wheelchair accessible
` Concierge services
` Designated Smoking Area
` Family Rooms
` Free Wi-Fi
` Kitchen
` Massage services
` Off-Site parking
` Restaurant(s)
` Daily Housekeeping
` English
` Hindi
` Happy Hour
` Non-Smoking Rooms Available
` Parking Available
` Smoke alarms
` Fire extinguishers
` Guests can opt-out of daily cleaning service
` First aid kit available
` Cashless payment available
` Mobile app for room service
` Hand sanitizer in guest accommodation and key areas
` Invoices
` Staff trained in safety protocol
` Chinese [Mandarin]
` Contactless check-in/out
` Food delivery
` CCTV security in common areas
` Complimentary drinking water
` Daily disinfection
` Facilities for disabled guests available
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` On-site accessible restaurants/lounges
` Restaurant (special diets available)
` Safety chain and/or latch on doors available
` Air conditioning in public area
` Heating in public area
` Alternative meal arrangement
` Professional cleaning services
` Cleaning products available
` Alcoholic beverages available
` Parking available (charges may apply)

Mercure Melbourne Southbank Guest Reviews

Overall Average Score: 
Good (3.9 out of 5)

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2.5

Fair - 2.5 out of 5

Selwyn Tue, 23 April 2024

Passable

Liked: Excellent breakfast, a good range of dishes. Dining room well set up.
Disliked: Room service and cleaning not up to expected standard. Had to twice ask for replacement towels, as room not serviced and given late afternoon, we had commitment to attend functions. Needed several phone calls for action and this was close to 5 p.m.

5

Exceptional - 5.0 out of 5

Charlotte Tue, 23 April 2024

Exceptional

3.5

Good - 3.5 out of 5

Paul Tue, 23 April 2024

Good

4

Very Good - 4.0 out of 5

Michael Mon, 22 April 2024

Very good

4

Very Good - 4.0 out of 5

Kieran Mon, 22 April 2024

Very good

Liked: Comfortable, well positioned Hotel.

3.5

Good - 3.5 out of 5

Shelley Mon, 22 April 2024

Good

Liked: It’s position
Disliked: The girl at receptionist was not very nice !

4.5

Wonderful - 4.5 out of 5

Rigby Sun, 21 April 2024

Superb

3.5

Good - 3.5 out of 5

Matt Sun, 21 April 2024

Convenient and comfortable

Liked: Great location. Self check-in/check-out was a breeze.
Disliked: Bar fridge had not been defrosted. No comfortable arm chairs. The position of the couch and the television wasn’t great.

4

Very Good - 4.0 out of 5

Jasmine Sun, 21 April 2024

Great

Liked: Value for money, location
Disliked: No shower cap

4.5

Wonderful - 4.5 out of 5

Glenyce Sun, 21 April 2024

We only stayed 1night, but...

Liked: The accessibility to food, theatre, shops.
Disliked: Nothing

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Mercure Melbourne Southbank 9 Riverside Quay, Melbourne