Mercure Manchester Piccadilly Hotel Guest Reviews
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|0.1 miles from Manchester centre|
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Brendan Tue, 25 January 2022
William Tue, 25 January 2022
Disliked: noise all night long breakfast was very poor could not eat the sausages would even feed them to my dog cooked breakfast was of very very poor quality would never eat breakfast in the hotel again.Fire alarm went off around 10.45 am as there was a fault with the fire alarm tried to call reception but nobody answered our call as we were checking out for 11am we had to our way from the 11 floor with our bags down the fire escape to ground out onto the street outside when we went back inside the girl on reception told there was no problem with lifts and was very rude with us
Donovan Tue, 25 January 2022
Liked: Room was nice!
Disliked: I added late checkout so i could catch up on sleep before work! the staff failed to let me know there was a routine fire alarm check which would remain for near the entire time i paid to lye in! It was beyond frustrating, left hotel exuasted!
Caroline Tue, 25 January 2022
great staff good location great...
Liked: great breakfast
Disliked: a working towel rail would have been good
Clare Mon, 24 January 2022
Really enjoyed our stay here,...
Liked: Breakfast was nice - good variety, from cooked breakfasts full English,to porridge and fruit, really good selection of pastries.Room was ok, quite small - bathroom wasn't the best - badly in need of re-doing, but it was spotlessly clean. Bed was amazing - king size, very very cosy and comfy.Staff were very pleasant and really helpful.Location of the hotel is great. Lots of bars across the road and China Town a short walk away.
Lauren Mon, 24 January 2022
Liked: All staff were extremely friendly! And we checked in a little early with no trouble! Great costumer service
Shukri Mon, 24 January 2022
It's not like hotel really...
Billy Mon, 24 January 2022
Anonymous Mon, 24 January 2022
Terence Mon, 24 January 2022
Location, breakfast and staff excellent.
Liked: After a room problem we were upgraded to a suite with comfortable 4-poster bed.Excellent breakfast.Hotel location excellent for walking and shopping tram and bus transport.
Disliked: First room given 1414 had a secondary double glazing window missing room was very cold could not sleep even with heating full on . Tog on duvet cover not thick enough. Complained next morning and moved free of charge to Portland Suite1426 Paid for a City view which was obscured by condensation.Excellent Suite EXCEPT heating worked in bedroom but NO heating in separate sitting room which was very cold. Reported fault that room controls did not work and was supplied 2 very small plug in radiators which were not sufficient to warm the large room which remained uncomfortably cold. This suite should not be allocated until heating is sorted. Again City view obscured by Condensation. The Hotel really must sort out the aged windows and condensation problems.