We were put in a room that backed onto the car park, it was very noisy. Also there was no kettle in the rooms so we were unable to make a cup of tea. We have stayed in hotels that cost less and are better maintained and you are better looked after. I would not recommend this hotel and it was out near busy motorways and a £17 cab ride to get to Mote Park.

Liked: Clean apart from the dead flies on the window sill. Lots of parking space.
Disliked: Not good value for money.

was a lovely evening spent...

Liked: pleasant hotel nice decor and staff and rooms were great.
Disliked: n/a

Very good hotel and outlets,...

Liked: The breakfast was always good trought the whole 8 nights, everything fresh and nicely presented. We took dinner twice and both of them the the food was good. The staff was new but ready to learn and got to any queries we had, thumbs up for both service and food. The room was always maintained cleaned and spacius, enough space to walk around the room. Pool is also nice and clean.
Disliked: Unfortenetely reception is a bit of a disaster, we booked for 8 nights but for some reason they only took 1 night upon arriving. No one notified us until we went for check out when they presented us with a huge bill which we weren't expecting it.

Superb

Very good

Passable

Poor service. Untidy.

Liked: We liked where the hotel was situated
Disliked: The room was unclean. Staff unfriendly and unhelpfulNot told about other functions happening in the hotel which would affect the running of the hotel and unable to eat at the restaurant which meant we had to travel around late. Also leaving our dog alone when meant to all go away together

Superb

okay but not value for...

Liked: breakfast was superb
Disliked: room was dated with a dirty settee

Pleasant

Liked: Staff were helpful and friendly
Disliked: Small bathroom very small and tv had a line almost the way through the middle