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Mercure London Staines-upon-Thames Hotel

eee - 0745 127 3975
Mercure London Staines-upon-Thames Hotel, Thames Street, Shepperton -0745 127 3975
Area: Egham
(Map)
3.55
HOTEL RATING: 
GOOD
3.55 out of 5 (889 Ratings)
4.3 miles Thorpe Park Chertsey
v10 mins driving
UBER from £9-12
BOOK ONLINE OR CALL - 0745 127 3975
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Hotel Description
The 3-star Mercure London Staines-upon-Thames Hotel offers comfort and convenience whether you're on business or holiday in London. The property features a wide range of facilities to make your stay a pleasant experience. Free Wi-Fi in all rooms 24-hour front desk facilities for disabled guests express check-in/check-out luggage storage are there for guest's enjoyment. Each guestroom is elegantly furnished and equipped with handy amenities. Enjoy the hotel's recreational facilities including garden before retiring to your room for a well-deserved rest. No matter what your reasons are for visiting London Mercure London Staines-upon-Thames Hotel will make you feel instantly at home.

Check-in time: 14:00   Check-out time: 12:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
j
Free Parking
w
Non Smoking
r
Pets Allowed
q
Accessible
x
Free Breakfast
u
Swimming Pool
E
Fitness Center
A
Business Center
B
Airport Shuttle
Other Amenities
` Free Parking
` Garden
` Golf Course
` Meeting/Banquet Facilities
` Room Service
` Safety Deposit Box
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Hair dryer
` Coffee/tea maker
` Water sports
` Refrigerator
` Private check-in/check-out
` On-site parking
` 24-hour security
` Designated Smoking Area
` Doorman
` Family Rooms
` Free Wi-Fi
` Restaurant(s)
` Daily Housekeeping
` English
` Arabic
` Croatian
` Czech
` Danish
` Dutch
` French
` German
` Hindi
` Hungarian
` Italian
` Lithuanian
` Norwegian
` Polish
` Portuguese
` Romanian
` Spanish
` Swedish
` Fire extinguishers
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Cashless payment available
` Hand sanitizer in guest accommodation and key areas
` Access to health care professionals
` Hygiene certification
` Staff trained in safety protocol
` Temperature check for guests and staff
` Free face masks
` Chinese [Mandarin]
` Chinese [Cantonese]
` Ticket services
` Contactless check-in/out
` Food delivery
` Body thermometer available
` Daily disinfection
` Facilities for disabled guests available
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` Tour services
` TV & Movies/Shows
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Individually-wrapped food options
` Room service available
` Pets allowed (charges may apply)

Mercure London Staines-upon-Thames Hotel Guest Reviews

Overall Average Score: 
Good (3.55 out of 5)

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5

Exceptional - 5.0 out of 5

Vanessa Thu, 31 July 2025

Exceptional

4.5

Wonderful - 4.5 out of 5

Hannah Wed, 30 July 2025

Very comfortable bed. Very clean,...

Liked: Wonderful location on the river. Not far from Heathrow Airport
Disliked: On the main road but, hey it’s in London so I can’t complain!

4.5

Wonderful - 4.5 out of 5

David Tue, 29 July 2025

Very enjoyable

Liked: Room with river view and bar terrace overlooking river. Huge comfy bed
Disliked: Shoer temperature erratic

3.5

Good - 3.5 out of 5

Theresa Mon, 28 July 2025

Good

Liked: Good location
Disliked: Rooms very hot and humid and very noisy

4

Very Good - 4.0 out of 5

Shireen Mon, 28 July 2025

Very good

0.5

Poor - 0.5 out of 5

Maria Mon, 28 July 2025

never again

Liked: nothing
Disliked: my stay was cancelled last minute bcz of overbooking and we had a 2 year old with us. After back and forth arguments we were given a double room which had no aircon or good ventilation on the hottest day of summer.

3.5

Good - 3.5 out of 5

Lam Mon, 28 July 2025

Relaxing, although trains and aeroplanes...

Liked: It was central to the town and lovely location by river
Disliked: We had a shared balcony over looking river, which meant we didn’t feel we could leave doors open at night even though was warm, a partition down the centre of balcony would have made more sense as to enjoy view of river without other neighbour also being on balcony.

0.5

Poor - 0.5 out of 5

Megan Sun, 27 July 2025

Our rooms were cancelled on...

Liked: Nothing
Disliked: Everything

3.5

Good - 3.5 out of 5

Lauren Sun, 27 July 2025

Good

5

Exceptional - 5.0 out of 5

Gloryann Sun, 27 July 2025

Exceptional

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Mercure London Staines-upon-Thames Hotel Thames Street, Shepperton