Very good

Liked: The breakfast is complete.
Disliked: When I booked the cost was 250,2 pounds (296 euros) for two days reservation. After a couple of days my credit card was charged 350,2 euros (296 pounds). When I informed them about this mismatch they refund me just 31 euros.

Good

Liked: A very notable downside is the ventilation/aircon and overall temperature at the hotel - it was too cold. The aircon in the rolm simply doesnt work - we wanted a warmer temperature in our room, set the temp to 22 C, but the room temperature barely reached 20 C (it was 19 at first). I tried higher temp, manual ventilation setting - nothing, just blew cool air... This is not acceptable when travelling with children.
Disliked: The hotel was clean and quite comfortable. Helpful and polite staff.

Exceptional

Disliked: Smell of pillows and bedding not great.

Exceptional

Liked: Location, Room, Service

A very helpful and welcoming...

Liked: I liked the location as it's a walking distance to many tourists attractions and train/tube station. The area also provides access to variety of eatery so not restricted to the hotel cuisine. I did not have breakfast because I left very early but was offered a discounted price at check in.
Disliked: I don't think it's value for money at the price.

Superb

Liked: It's a nice comfortable hotel. Relaxed and homely. Not my first time here and certainly not my last.

Great hotel for business trip

Liked: Very nice location near London Bridge. The hotel is fantastic and a very good deal.
Disliked: Nothing

Exceptional

Amazing stay in the center...

Liked: The staff goes above and beyond, breakfast is amazing and in the rooms every little detail is taken care of.