Mercure Hotel Severinshof Koln City Guest Reviews
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Write a review
Szymon Mon, 4 August 2025
Recommended for future stay.
Liked: Lovely location in terms of transport. Very comfortable room and lovely staff.
Disliked: The fridge in my room was not functional.
Dyan Fri, 1 August 2025
Pleasant
Miguel Thu, 31 July 2025
Exceptional
Liked: I will recommend, all perfect in hotel, location is very good, a bit apart but very quiet, not more than 15-20 relax minute walk from main places to visit
Inna Sun, 27 July 2025
Superb
Armin Wed, 23 July 2025
Superb
Liked: Close to city center and attractions
Daniil Mon, 21 July 2025
Very good
Florian Tue, 8 July 2025
Pleasant
Robert Fri, 4 July 2025
Very good
Liked: Staff, location
Phil Thu, 3 July 2025
Good
Anonymous Mon, 30 June 2025
Overall - it was fine.
Liked: The staff started to recognize me right away during my stay and went above most days having ice ready for my water needs and anytime I had a question - they were quick to provide assistance.
Disliked: The listing stated the room had Air Conditioning - and due to the weather being warm during our visit - the room was ALWAYS warm. The A/C in the room did little more than move the hot air around. So sleeping wasn't ideal. Also, the refrigerator in our room never actually cooled anything - it barely could keep things less than warm. Add in the sewer smell due to the warm weather and open sewer vent next to the toilet - I've had better experiences. This is first trip to Europe, so maybe this is common - just not what I was expecting.