Mercure Hotel Severinshof Koln City Guest Reviews
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Inna Sun, 27 July 2025
Superb
Armin Wed, 23 July 2025
Superb
Liked: Close to city center and attractions
Daniil Mon, 21 July 2025
Very good
Florian Tue, 8 July 2025
Pleasant
Robert Fri, 4 July 2025
Very good
Liked: Staff, location
Phil Thu, 3 July 2025
Good
Anonymous Mon, 30 June 2025
Overall - it was fine.
Liked: The staff started to recognize me right away during my stay and went above most days having ice ready for my water needs and anytime I had a question - they were quick to provide assistance.
Disliked: The listing stated the room had Air Conditioning - and due to the weather being warm during our visit - the room was ALWAYS warm. The A/C in the room did little more than move the hot air around. So sleeping wasn't ideal. Also, the refrigerator in our room never actually cooled anything - it barely could keep things less than warm. Add in the sewer smell due to the warm weather and open sewer vent next to the toilet - I've had better experiences. This is first trip to Europe, so maybe this is common - just not what I was expecting.
Taeshik Mon, 30 June 2025
It was excellent for me...
Liked: The food for breakfast was excellent for me.
Disliked: The facilities in Gym was not well maintained.
Hans Sat, 28 June 2025
Very good
Rintu Tue, 24 June 2025
Good
Liked: The place was easy to reach
Disliked: The toilet was not very clean (was yellow in color)