Mercure Hotel München Neuperlach Süd

The stuff was friendly and...

Liked: The reception staff were friendly and helpful.
Disliked: The apartment was very dirty, with dust everywhere. I had to go to reception nine times over three days to ask for cleaning, but it was never properly done. Very disappointing experience

My stay was fantastic. The...

Liked: I had the breakfast the morning with the Expat group. It was ok in my book.
Disliked: I think the time need to be extendedI

No air-conditioning

Liked: The location of the hotel
Disliked: Please ensure you know this is the hotel without air conditioning especially if you book it during the summer. During my stay there are a group of people talking out lound and drinking outside the hotel. Imaging hearing all the word they say during middle of the night as you have to open the window to get the air.

Disappointing

Good

Liked: We were pleasantly surprised by the accommodation, as the room was clean and the price was good. The beds were large enough, and the curtains provided good blackout. The breakfasts were excellent and varied. It’s great that guests can use the sauna and gym – a big plus!
Disliked: What did surprise us a bit was the external appearance of the elevator, which looked quite old. According to the room description, there should have been a minibar, but unfortunately, there wasn’t one. It’s also a pity there was no air conditioning in the room – it gets really hot during the day.The toilet in the room was quite low and placed very close to the door, so if someone opened it suddenly, there was a high chance of getting hit. Instead of hand soap, there was shampoo, and it's a shame the TV didn’t have built-in Netflix – only basic cable channels were available.

Pleasant

Very good

Liked: Very nice staff.
Disliked: Room wasnt clean.

good hotel with free on...

Liked: This is a good hotel outside of town, there is plenty on street parking around. Breakfast is good. Staff were nice
Disliked: The beds are very soft and uncomfortable. The room had a fan but no aircon as it was quite hot. We found empty shower liquid (soap,body wash) bottles. Both of us found human hair in our breakfast

Good