Mercure Hotel Koeln Belfortstrasse

Beyond expectations comfortable hotel in...

Liked: The staff went above and beyond to make our stay comfortable. The room was well stocked, even the minibar was free.

Superb

Liked: Nespresso machine, water fountains
Disliked: Construction noise

Very good

Superb

Liked: Hotel was well located close to the metro lines, the staff was very friendly and helpful. We booked the hotel to celebrate my girlfriend's birthday and they arranged a nice surprise in our room and a customized card, she loved it!
Disliked: No restaurant or bar for evening food and nowhere it was mentioned. Luckily there are some restaurant choices close by.

Exceptional

Liked: Close to city centreFantastic breakfastVery nice roomNice facilities - pool, sauna, fitness

Wonderful stay in a nice...

Liked: The apartment was comfortable and a good size. It was in a nice quiet neighbourhood away from the tourist area but close enough for a 15-20 minute walk to the old town. There was an underground station nearby if we didn't want to walk. Cafes, pubs and supermarkets were only a short stroll away.
Disliked: The apartment was in a separate building to the main building and the pool. It was a little inconvenient to go for a swim in a separate building especially with a child. The pool was also a bit cold.

Exceptional

Comfortable

Liked: Clean quiet and homey.
Disliked: Racist guest didn’t like my Jamaican flag and were speaking about me in German.

Very good

Liked: The hotel is located in the city center, very close to the main station (from where we walked) and the Rhine promenade, which is a huge plus.
Disliked: There is nothing special to complain about, it is a standard hotel, no frills, but clean