Mercure Hotel Kaiserhof City Center

Exceptional

Passable

Bad

Superb

Convieniently located but I would...

Liked: Located very convieniently for Train Transport and within reasonable walking distance to areas of interest.
Disliked: The roads/streets surrounding the hotel are a Red Light District. There were vagrants and drug addicts openly consuming drugs on the streets. Some were quite agressive, not an area you want to walk around on your own at night. Just outside the area was fine and I felt perfectly safe within a few streets of the hotel.

Amazing

Liked: The full cooperative of the duty supervisor, Ms. Kolsher and her colleague Ms. Carina was amazing. Thank you, you made my stay happy. I will with the family in summer.

Superb

So so

Liked: Breakfast was very nice
Disliked: There was a cockroach in my room

Very good

Liked: Spacious and comfy bed
Disliked: No TV channels in English. TV did not function properly.In the room the minibar fridge was connected with the bathroom lights. If we switch off the bathroom, then the fridge will go out too.