Mercure Hotel Aachen AM Dom Guest Reviews
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Write a review
Tanja Fri, 13 June 2025
Extremely rude receptionist with argumentive...
Liked: Location
Disliked: Staff was extremely unprofessional that I can write a book about it. I paid for extended checkout and they kicked us out. Lady at the reception was so rude, she had an attitude, and she didn’t like that I was from America. Then she tried to lie that she didn’t say any of this. I have never experienced such bad service in any establishment in my life and I am a pilot so I sleep in hotels every week. After all of this they refuse to send me my bill online which I need for business purposes. This review comes with proof.
Alexis Tue, 10 June 2025
Superb, Staff was always friendly,...
Liked: All
Nikhil Tue, 10 June 2025
Good
Liked: It was centrally located.
Disliked: It was not value for money
Antony Sat, 7 June 2025
Superb
Traveler Fri, 6 June 2025
Superb
Jonathan Fri, 6 June 2025
Good choice for a short...
Liked: Room was small but adequate. Position was central.
Aline Fri, 6 June 2025
Very good
Tresidder Sun, 1 June 2025
Superb
Jill Fri, 30 May 2025
Another lovely stay.
Liked: The location with parking was excellent.
Wade Mon, 26 May 2025
Enjoyed our stay
Liked: Clean, comfortable room. Close to all sights.