Mercure Haydock Hotel Guest Reviews
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Write a review
Robert Mon, 25 September 2023
Exceptional
Liked: Yes definitely
Kirsteen Sun, 24 September 2023
Poor
Liked: Nothing
Disliked: Rooms dirty, bathrooms very dated, coffee cups dirty, poorly organised breakfast service staff did not seem to cope with it.
Rhoda Sun, 24 September 2023
Exceptional
Yvonne Sun, 24 September 2023
Exceptional
Linda Sun, 24 September 2023
Average
Liked: We were in a junior suite which provided plenty of space and was comfortable and quiet. Breakfast is self service and was quite good. There is ample parking
Disliked: Not well sign posted and surprisingly difficult to find. There were two sinks in our bathroom, which was fortunate as one of them was blocked. No soap provided by the wash basin. There was a very long wait for dinner in the evening and the food was pretty average.
Brooke Sun, 24 September 2023
Good
Maria Sun, 24 September 2023
If I needed to be...
Liked: Size of the room was good. Decor was lovely, but I love horses and horse racing. Staff were very friendly and helpful.
Disliked: Bed was harder than we are used to. Bath needed replacing as it was chipped and scratched. Economy savings such as tea bag choice and toilet paper made you feel undervalued as a guest.
Pawel Sun, 24 September 2023
Exceptional
Yvonne Sun, 24 September 2023
Damp & smelly !
Liked: Garden area
Disliked: Obviously there had been a severe leak with water damage m. Buckets on stairs - fire doors open and a stench of sewer and damp ! We got relocated - room with no cups and a coffee and tea dispenser which I wouldn’t touch !
Susan Sun, 24 September 2023
Handy location and great staff
Liked: Very friendly staff and a very good breakfast
Disliked: The hotel was very tired it could do with an update. A damp smell in the corridor and strange smell in my room