Mercure Grand Hotel Biedermeier Wien

Superb

Liked: Very clean and quiet
Disliked: A bit old fashioned

Excellent location and great looking...

Liked: Breakfast and massive room
Disliked: The shower in the family room

Perfect location for the city...

Liked: We had a thoroughly wonderful stay in this hotel. It is situated in the perfect location to visit the city on foot, and also to arrive from Vienna Airport.There is a direct train (the red OBB VOR which costs just €4.40 oneway) to get from Vienna airport direct to Wien Mitte station, and then from here it’s not even a 10 minute walk. The alternative is taking the green CAT direct train (which costs about €15 one way).The hotel was fully equipped with everything, and everyone was very pleasant. It is conveniently located and all the tourist attractions are within walking distance (anything between 20-30mins on foot). The city of Vienna is very well organised, clean and safe so it is a pleasure to walk everywhere.
Disliked: Just two slightly negative points to make about our room: Firstly, in our double room, there was only “one” plug socket on one side of the bed to be able to charge phones/ipads/airpods etc. Not ideal when two people are sharing a room. There were however two in the bathroom so we had to do a balancing act with our devices on the side of the sink in order to charge them overnight. And secondly the bath tub-shower was an all-in-one, so the position of the towel rack above it proved quite difficult and inconvenient to have a shower without knocking one’s head on it when washing hair and simply showering. A more convenient position could have been thought up beforehand.

Perfect value for money in...

Liked: The location, the size of the room, comfort, cute street, and the best is the attitude of the staff. Everyone is super friendly and genuinely nice, while competent. I highly appreciated that my room was ready even before the check in time
Disliked: The rooms are a bit outdated

Superb

Passable

Exceptional

A base in the heart...

Liked: Very good location in a central area - a lot of stores and places to eat nearby. Vienna's public transportation works excellently, and it's easy to get anywhere from the hotel. Friendly staff, straightforward service and a clean hotel.
Disliked: The room's air conditioning was not efficient enough. Fortunately, we were provided with a separate fan. There were some minor challenges with the hot water - it was not always available for a while. A bidet shower would have been an excellent addition.

Superb

Liked: Location was great close to underground transportation