Mercure Gerringong Resort

Superb

Exceptional

Lovely property but not suitable...

Liked: A lovely property with beautiful gardens. Breakfast was ok but nothing special for the cost.
Disliked: We chose this property because it was listed as having accessible rooms. The Accessible bathroom was really awkward and couldn’t get the wheelchair in as the toilet is in the middle of the room and the door opens in so no room to be able to close the door and use the bathroom. Made transfers very unsafe - definitely would not recommend for wheelchair users - a sliding door may have helped but the layout of the bathroom is quite dangerous. The tables in the restaurant are too low to sit at and the waitress was “just find a seat anywhere” so no table service or seating to assist- not a very good experience

Exceptional

Exceptional

Good

Thank you to staff at...

Pleasant

Disappointing for the money you...

Liked: Liked the size of the room and bed was quite comfortable.
Disliked: The room is very dated, and lacked any sort of appeal. The massive mirror situated next to the bed was very weird, and the shower was so small, and with only a rain down shower very inconvenient. Also at this cost to have a shower curtain not good! The outside of the room to the rear was unkempt, and quite messy and uninviting. Seems more attention paid to the pool area than anything else, We came in very late in the evening and staff were very helpful.Overall, would not pay this amount to stay here again.