Good

Central location Hotel ideal for...

Liked: Staff very helpfulEverything clean and orderedBreakfast service excellent
Disliked: Communication between Booking.com anx Hotel poor so four rooms booked with request for closeness not available.

Exceptional

Very good

Central location to shops and...

Liked: Excellent stay, central location, staff friendly
Disliked: Room was ok but needed a face lift

Very good

Very good

Liked: Really well looked after by Joe at reception. Excellent customer service from him and the whole team

very festive just beautiful.

Liked: the location was amazing the staff were very nice and welcoming.

SHOCKING!

Liked: Good location
Disliked: The evening in the bar was very noisy, no quiet space, we may well of been in Wetherspoons. The noise throughout the night lead to little sleep, people coming back at all hours and the fire doors banging waking us up. The room had no breakfast tea, the soap pump in the shower was empty and we couldn?t even ring to complain as the phone wasn?t attached to the base? Just to add insult to injury we weren?t asked how was your stay when we checked out, MOST CERTAINLY NOT 4 STAR!!!