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Mercure Exeter Southgate Hotel eeee
Mercure Exeter Southgate Hotel, Southernhay East, Exeter | Area: Exeter
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4
HOTEL RATING: 
VERY GOOD
4 out of 5 (2000 Ratings)
0.4 miles from Exeter centre
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Hotel Description
Mercure Exeter Southgate Hotel is in central Exeter with views of the historic old cathedral. It offers a health and fitness center with an indoor swimming pool and a gym. Mercure Exeter Hotel also has a sauna tanning and a whirlpool spa. Each of the hotel's rooms features Freeview cable TV and facilities for making tea and coffee. There are also a number of interconnecting rooms available. The Terrace lounge bar has a secluded patio and a Mediterranean menu while Cloisters Restaurant offers elegant dining. Traditional Devonshire afternoon tea is also served. It is just a 5 minute walk from the hotel to the shopping and restaurants of the city center. Buses are available along High Street and Exeter Central Train Station is a 10 minute walk away.

Check-in time: 14:00   Check-out time: 12:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
u
Swimming Pool
E
Fitness Center
w
Non Smoking
r
Pets Allowed
q
Accessible
x
Free Breakfast
j
Free Parking
A
Business Center
B
Airport Shuttle
Other Amenities
` Free Internet Available
` Free Internet Access
` Free Internet In Public Areas
` Fitness Center or Spa
` Accessible
` No Smoking Rooms/Facilities
` Pets Allowed
` Restaurant
` Meeting/Banquet Facilities
` Newspapers
` Indoor Swimming Pool
` Parking
` Room Service
` Safety Deposit Box
` Sauna
` Terrace
` VIP Room Facilities
` Air Conditioning
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Family room
` Smoking area
` Dry cleaning
` Internet services
` Non-smoking throughout
` Breakfast in the room
` Bridal suite
` Hot tub
` Packed lunches
` Heating
` Fax/photocopying
` Luggage storage
` WiFi
` Snack bar
` Indoor pool (all year)
` Special diet menus (on request)
` Daily maid service
` On-site parking
` WiFi everywhere
` Accessible parking
` Secured parking
` Daily Housekeeping
` WiFi available in all areas
` Board games/puzzles
` Kid meals
` Street parking
` Hot tub/jacuzzi

Mercure Exeter Southgate Hotel Guest Reviews

OVERALL AVERAGE SCORE: 
VERY GOOD (4 out of 5)

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4

Very Good - 4 out of 5

Melissa Sun, 23 February 2020

Very good

4

Good - 4 out of 5

Leah Sun, 23 February 2020

Good

Liked: The facilities were excellent, with a lovely warm pool. Staff were helpful, and the bar was excellent value for money.
Disliked: The window in my roof had dropped slightly at the top causing a cold draft in the room, until my brother was able to give it a good wack and raise the window and lock it in place.

4

Very Good - 4 out of 5

Elizabeth Sun, 23 February 2020

Very good

Liked: Location and clean.
Disliked: No biscuits in room with tea/coffee maker. No bottled water in rooms.

4.6

Wonderful - 4.6 out of 5

Belinda Sun, 23 February 2020

Great hotel, superb location

Liked: Lovely hotel with comfortable rooms of a good size. Brilliant location and very dog friendly. Food at breakfast was delicious and there were a good range of drinks at the bar.
Disliked: Some staff at breakfast were grumpy and not hugely helpful. It had obviously been busy so a few things had run out, when asking for things like milk and ketchup some of the younger staff came across like you were just a bit of an inconvenience. A real shame because the majority of staff were friendly and helpful.

3.4

Pleasant - 3.4 out of 5

Brendan Sun, 23 February 2020

Pleasant

Liked: The pool and location
Disliked: Breakfast is poor for the cost. Tinned fruit and a semi cold buffet not restocked quick enough. Parking tried to charge 12 for parking there when no mention of that when booking - it used to be free. Didn?t get a privilege room as booked. No-one said anything. When I queried later were given a welcome drink voucher. Bar prices - order 2 single gin and tonics. We were not allowed to use the above voucher on the spirits so they knocked of the tonics - it was still 11 for 2 single neat gins.

4

Very Good - 4 out of 5

Lee Sun, 23 February 2020

Very good

4

Very Good - 4 out of 5

Anonymous Sun, 23 February 2020

Ok but not terrific

Liked: Reception staff very efficient and helpful
Disliked: I can upstanding cutting back to reduce waste but would have liked a flannel and shower cap and body lotion. Breakfast food was good but condiments were seriously lacking - sauce and jam not replenished, asked for marmalade but told the jar had disappeared but not offered to go get marmalade in another jar or dish!

5

Exceptional - 5 out of 5

Katherine Sun, 23 February 2020

Exceptional

3

Pleasant - 3 out of 5

Samantha Sun, 23 February 2020

Not terrible but also not...

Liked: The pool was lovely and the bed was very comfy. Also so close to town.
Disliked: I booked a room with a bath but there wasn?t one. Breakfast was very organised, every table piled with dirty dish and a Q waiting for clean plates. It was also to warm in there.

4

Good - 4 out of 5

Jackie Sun, 23 February 2020

Good

Liked: It?s location
Disliked: Breakfast first day was a shambles

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Mercure Exeter Southgate Hotel Southernhay East, Exeter