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Mercure Exeter Southgate Hotel eeee
Mercure Exeter Southgate Hotel, Southernhay East, Exeter | Area: Exeter
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4.2
HOTEL RATING: 
VERY GOOD
4.2 out of 5 (2000 Ratings)
0.4 miles from Exeter centre
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Hotel Description
Mercure Exeter Southgate Hotel is in central Exeter with views of the historic old cathedral. It offers a health and fitness center with an indoor swimming pool and a gym. Mercure Exeter Hotel also has a sauna tanning and a whirlpool spa. Each of the hotel's rooms features Freeview cable TV and facilities for making tea and coffee. There are also a number of interconnecting rooms available. The Terrace lounge bar has a secluded patio and a Mediterranean menu while Cloisters Restaurant offers elegant dining. Traditional Devonshire afternoon tea is also served. It is just a 5 minute walk from the hotel to the shopping and restaurants of the city center. Buses are available along High Street and Exeter Central Train Station is a 10 minute walk away.

Check-in time: 14:00   Check-out time: 12:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
u
Swimming Pool
E
Fitness Center
w
Non Smoking
r
Pets Allowed
q
Accessible
x
Free Breakfast
j
Free Parking
A
Business Center
B
Airport Shuttle
Other Amenities
` Free Internet Available
` Free Internet Access
` Free Internet In Public Areas
` Fitness Center or Spa
` Accessible
` No Smoking Rooms/Facilities
` Pets Allowed
` Restaurant
` Meeting/Banquet Facilities
` Newspapers
` Indoor Swimming Pool
` Parking
` Room Service
` Safety Deposit Box
` Sauna
` Terrace
` VIP Room Facilities
` Air Conditioning
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Family room
` Smoking area
` Dry cleaning
` Internet services
` Non-smoking throughout
` Breakfast in the room
` Bridal suite
` Hot tub
` Packed lunches
` Heating
` Fax/photocopying
` Luggage storage
` WiFi
` Snack bar
` Indoor pool (all year)
` Special diet menus (on request)
` Daily maid service
` On-site parking
` WiFi everywhere
` Accessible parking
` Secured parking
` Daily Housekeeping
` WiFi available in all areas
` Board games/puzzles
` Kid meals
` Street parking
` Hot tub/jacuzzi

Mercure Exeter Southgate Hotel Guest Reviews

OVERALL AVERAGE SCORE: 
VERY GOOD (4.2 out of 5)

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3.8

Good - 3.8 out of 5

Lorraine Sun, 17 November 2019

Last minute night away the...

Liked: Location, room comfortable, with usual facilities including an iron and ironing board. Breakfast was good, with plenty of selection.
Disliked: Sounds minor but the carpet on the stairs was worn, we did seem to have a problem with the heating in our room, but this was sorted out whilst we were out for dinner. In the room there was a ?pod? coffee maker, however you had to call room service to get milk brought up for it. I think they should give you some UHT pods of milk, for people who don?t want the hassle of getting fresh milk.

2

Disappointing - 2 out of 5

Dawn Sun, 17 November 2019

Very disappointing

Liked: Stayed at the hotel before. This time French Team stayed plus a wedding and not enough staff on duty User Name bar. Toilets not cleaned Saturday evening. Couldn?t accommodate us for breakfast on Sunday morning at 10 am and everything had run out (crockery/good). Coffee machines not working and no clean cups. There appeRs to be a clear intervention by senior management to help the thoroughly good staff on duty. This was apparent last time I stayed. Will stay at different hotel next visit to Exeter.
Disliked: As above

4

Very Good - 4 out of 5

Dennis Sun, 17 November 2019

good as usual

Liked: high class english hotel

1.9

Poor - 1.9 out of 5

Mary Sun, 17 November 2019

Would not recommend this hotel

Liked: Location was good.
Disliked: Room and decor was poor. The carpet on the stairs was threadbare and looked terrible. No where to sit for breakfast. I wouldn't stay there again. Not good value.

5

Exceptional - 5 out of 5

Michael Sun, 17 November 2019

very nice

Liked: This hotel was perfect the manager went out of his way to allow us an early breakfast staff were fantastic
Disliked: nothing except the towels in the room need to be better quality

4.6

Wonderful - 4.6 out of 5

Vanessa Sun, 17 November 2019

Superb

Liked: Really comfy beds. Great location for Christmas markets
Disliked: Bar staff quite rude. All other staff lovely

4

Very Good - 4 out of 5

Anonymous Sun, 17 November 2019

Good.

Liked: Good choice of food and replenished regularly.

5

Exceptional - 5 out of 5

Anonymous Sun, 17 November 2019

Exceptional

Liked: We are returning visitors to this hotel. We particularly like the location close to the city centre. The staff are extremely pleasant.
Disliked: Car parking.....This is our only negative point. For example, we were unable to park onsite for the first two days of our week long stay, because of spaces being occupied by local office workers and people using the sports facilities.

4

Good - 4 out of 5

Matt Sat, 16 November 2019

Good

4

Good - 4 out of 5

Anonymous Sat, 16 November 2019

Good

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Mercure Exeter Southgate Hotel Southernhay East, Exeter