Last minute night away the...

Liked: Location, room comfortable, with usual facilities including an iron and ironing board. Breakfast was good, with plenty of selection.
Disliked: Sounds minor but the carpet on the stairs was worn, we did seem to have a problem with the heating in our room, but this was sorted out whilst we were out for dinner. In the room there was a ?pod? coffee maker, however you had to call room service to get milk brought up for it. I think they should give you some UHT pods of milk, for people who don?t want the hassle of getting fresh milk.

Very disappointing

Liked: Stayed at the hotel before. This time French Team stayed plus a wedding and not enough staff on duty User Name bar. Toilets not cleaned Saturday evening. Couldn?t accommodate us for breakfast on Sunday morning at 10 am and everything had run out (crockery/good). Coffee machines not working and no clean cups. There appeRs to be a clear intervention by senior management to help the thoroughly good staff on duty. This was apparent last time I stayed. Will stay at different hotel next visit to Exeter.
Disliked: As above

good as usual

Liked: high class english hotel

Would not recommend this hotel

Liked: Location was good.
Disliked: Room and decor was poor. The carpet on the stairs was threadbare and looked terrible. No where to sit for breakfast. I wouldn't stay there again. Not good value.

very nice

Liked: This hotel was perfect the manager went out of his way to allow us an early breakfast staff were fantastic
Disliked: nothing except the towels in the room need to be better quality

Superb

Liked: Really comfy beds. Great location for Christmas markets
Disliked: Bar staff quite rude. All other staff lovely

Good.

Liked: Good choice of food and replenished regularly.

Exceptional

Liked: We are returning visitors to this hotel. We particularly like the location close to the city centre. The staff are extremely pleasant.
Disliked: Car parking.....This is our only negative point. For example, we were unable to park onsite for the first two days of our week long stay, because of spaces being occupied by local office workers and people using the sports facilities.

Good