Mercure Exeter Rougemont Hotel Guest Reviews
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|0.2 miles from Exeter centre|
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Andrew Tue, 14 July 2020
Liked: Room was pleasant
Disliked: No bar or cooked breakfast nothing to do at hotel
Anonymous Mon, 13 July 2020
One night stay
Liked: Rooms were decent, lots of room. Shower was amazing! What made our stay was the lovely staff, recommend if you?re staying in Exeter.
Disliked: Considering the recent pandemic the room wasn?t as clean as we expected it to be, quite dusty, quite a few dead flies on windowsills, but nothing too bad.
Peter Mon, 13 July 2020
A welcome smile and attentive...
Liked: The quality of accommodation
Disliked: Sadly due the the virus the leisure facilities were not available
Petru Sun, 12 July 2020
Would expect more attention to...
Liked: Very conveniently located 2 minutes from high street, shops, interest sites. Quiet room, friendly staff at reception.
Disliked: Considering they must have been out of business for the last few months, they should have made sure to clean the rooms properly. We had an extensible sofa; before leaving took a peak underneath to make sure we weren't leaving anything behind. Surprisingly, it looked like it hadn't been cleaned underneath for months: dust, pennies, wet wipes and tissues, you name it - gross. Only had one toilet roll when we arrived. We were with a 1 year old, so we use more than the average. We asked for more the following morning - we were given only another one (rationing?). We called ahead to ask for a cot and were promised one would be there waiting. It wasn't, so we had to remind them and got it in the end. £7 breakfast - very frugal, call it a mini snack maybe.
Michael Sun, 12 July 2020
Alessandra Sun, 12 July 2020
Liked: The staff upon entrance were very welcome and the public areas very nice.
Disliked: The bed was very uncomfortable as it had spring mattress and you could feel the springs. We had a family room so 2 beds and both were the same. It also lacked a mini fridge so the yogurts, water and orange juice we brought for breakfast couldn't remain cool.
Anonymous Sun, 12 July 2020
Haytham Thu, 9 July 2020
Great rooms, great service
Liked: Staff were very helpful despite recent measures taken in response to COVID-19
Disliked: Rooms get hot even with windows and fan.
Samantha Thu, 9 July 2020
Liked: The room was massive as we were upgraded. The bed was comfortable. Would stay here again.
Disliked: We had no phone in the room to contact reception for food etc
Hector Tue, 7 July 2020