Menu
|
Mercure Exeter Rougemont Hotel eeef - 0808 164 1025
Mercure Exeter Rougemont Hotel, Queen Street, Exeter -0808 164 1025
Area: Exeter
(Map)
BOOK ONLINE OR CALL - 0808 164 1025
3.5
HOTEL RATING: 
GOOD
3.5 out of 5 (2003 Ratings)
0.2 miles from Exeter centre
BOOK ONLINE OR CALL - 0808 164 1025
Show Prices
Hotel Description
The elegant Victorian 4-star Mercure Exeter Rougemont Hotel is in the heart of Exeter opposite Exeter Central Rail Station 5 miles from the M5 motorway. The classic bedrooms each have a private modern bathroom and tea/coffee facilities. All rooms have a work desk and Wi-Fi access and a TV with satellite channels. Drakes Restaurant is on the ground floor of Mercure Exeter Rougemont Hotel and offers traditional British food. Drakes Bar provides an informal dining experience while Nelson's Lounge offers light snacks throughout the day together with delicious afternoon teas. With its friendly service and fine surroundings Mercure Exeter Rougemont Hotel is a good base for your stay in Exeter. City center shops are within easy walking distance.

Check-in time: 14:00   Check-out time: 12:00
Enter Your Dates
4
4
CHECK IN
 
CHECK OUT
 
7
1 room
7
2 guests
Amenities View More
y
Free Internet
r
Pets Allowed
q
Accessible
x
Free Breakfast
j
Free Parking
u
Swimming Pool
E
Fitness Center
A
Business Center
B
Airport Shuttle
w
Non Smoking
Other Amenities
` Pets Allowed
` Restaurant
` Room Service
` Safety Deposit Box
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Coffee shop
` Hair dryer
` Bathtub
` Coffee/tea maker
` Heating
` Wheelchair accessible
` On-site parking
` telephone
` 24-hour security
` Concierge services
` Family Rooms
` Free Wi-Fi
` Kitchen
` Closet
` Daily Housekeeping
` English
` Czech
` French
` German
` Greek
` Italian
` Lithuanian
` Polish
` Portuguese
` Romanian
` Spanish
` Ukrainian
` Parking Available
` smoking allowed
` Sofa
` Linens
` Carpeting
` Smoke alarms
` Staff follow all safety protocols as directed by local authorities
` First aid kit available
` Hand sanitizer in guest accommodation and key areas
` Doctor/nurse on call
` Hygiene certification
` Staff trained in safety protocol
` Temperature check for guests and staff
` Free face masks
` Contactless check-in/out
` Food delivery
` Body thermometer available
` Daily disinfection
` Facilities for disabled guests available
` Internet access in public areas
` Ironing amenities
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` Room towels provided
` Separate shower/bathtub
` Toiletries provided
` TV & Movies/Shows
` Wake up call
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Desk/workspace in all rooms

Mercure Exeter Rougemont Hotel Guest Reviews

Overall Average Score: 
Good (3.5 out of 5)

Write a review

4

Very Good - 4 out of 5

Jane Fri, 14 January 2022

Very good

4.5

Wonderful - 4.5 out of 5

Anonymous Fri, 14 January 2022

Superb

2.5

Fair - 2.5 out of 5

Richard Fri, 14 January 2022

Had it not been for...

Liked: Staff: A charming young barman served us a pizza in the evening - very helpful and courteous. The front desk staff were delightful.
Disliked: Breakfast. The only coffee available was instant and the 'hot' water was not very hot - it was undrinkable. There is no excuse for a hotel nowadays not to have a machine making proper coffee. The cooked food was unappetising and looked tired. One of the bedside tables in the room was not very clean.

3

Pleasant - 3 out of 5

Mohammed Fri, 14 January 2022

Good Value for money

Liked: Big spacious rooms and a really good location. Managed to get parking outside the hotel for the duration of our stay,
Disliked: Noticed quite a few moths in the rooms. The rooms were generally tidy but we did notice dirt in some areas. The plug sockets by the bedside were loose and could be dangerous as we had to push the fittings back into the wall several times

4.5

Wonderful - 4.5 out of 5

Patrick Fri, 14 January 2022

Superb

Liked: Great Central location. Paid extra for privilege larger room which was nice. Nice bathroom & shower. Staff were very friendly and helpful. Very relaxed stay.
Disliked: No toilet brush in the loo. Had to ask on two of the three night stay for replacement tea bags, coffee pods,milk pods and complimentary soft drinks as house keeper failed to replenish stock. Also 2 of the 4 tea bags left each day were peppermint tea or other specialised teas, we just wanted normal tea. When we asked at reception for replacements, the staff were excellent and gave us sufficient stocks. This was a minor irritation and our stay was very good.

4

Very Good - 4 out of 5

Karyn Fri, 14 January 2022

Great location and price.

Liked: Great location, great price. Clean, comfortable beds, friendly staff.

5

Exceptional - 5 out of 5

Katharine Wed, 12 January 2022

Fabulous location, well maintained. Will...

Liked: Great location, I arrived by train and good for shops and restaurants too. Desk staff friendly. The twin room was clean and the window opened which is nice. Communal areas were spacious and airy , though we didn?t use them this time.
Disliked: No complaints. I would like a small fridge in room to save on plastic milk cartons. if I drove down next time, don?t know where I?d park as car park was full.

3.5

Good - 3.5 out of 5

Diane Wed, 12 January 2022

Great short break in an...

Liked: Location was very central so easy to get about. The room was large staff lovely. We didn't use restaurants/bars so can't comment on them. But there were loads of places to eat and drink in town that catered for all tastes.
Disliked: The bedroom was very cold. Radiator hidden behind heavy curtains under window but even when we pushed them out of the way radiator didn't heat room very well. No radiator/heating in bathroom which didn't help. Would have been better for a summer stay

4

Very Good - 4 out of 5

Rosinx Wed, 12 January 2022

Very good

4

Very Good - 4 out of 5

Denis Tue, 11 January 2022

Building etc all fine but...

Liked: The breakfast was absolute crap and at 10 a total rip off. The scrambled eggs were tainted with something unpalatable and there was no offer of alternative eggs. The sausages were poor quality and the coffee was not really acceptable
Disliked: The ingredients and the person who was doing nothing to help the situation just wandering around and stirring stagnant and overcooked food

Write a Review of Mercure Exeter Rougemont Hotel
Trip Id (Required)
Your Name (Required)
Your City
Your Email Address (Required)
Your overall rating of the hotel
What was good?
What was bad?
Your review
Mercure Exeter Rougemont Hotel Queen Street, Exeter