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Mercure Exeter Rougemont Hotel

eeef - 0800 031 8416
Mercure Exeter Rougemont Hotel, Queen Street, Exeter -0800 031 8416
Area: Exeter
(Map)
3.9
HOTEL RATING: 
GOOD
3.9 out of 5 (2210 Ratings)
0.1 miles Exeter Phoenix
t3 mins walking
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Hotel Description
The elegant Victorian 4-star Mercure Exeter Rougemont Hotel is in the heart of Exeter opposite Exeter Central Rail Station 5 miles from the M5 motorway. The classic bedrooms each have a private modern bathroom and tea/coffee facilities. All rooms have a work desk and Wi-Fi access and a TV with satellite channels. Drakes Restaurant is on the ground floor of Mercure Exeter Rougemont Hotel and offers traditional British food. Drakes Bar provides an informal dining experience while Nelson's Lounge offers light snacks throughout the day together with delicious afternoon teas. With its friendly service and fine surroundings Mercure Exeter Rougemont Hotel is a good base for your stay in Exeter. City center shops are within easy walking distance.

Check-in time: 14:00   Check-out time: 12:00
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4
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
w
Non Smoking
r
Pets Allowed
q
Accessible
x
Free Breakfast
j
Free Parking
u
Swimming Pool
E
Fitness Center
A
Business Center
B
Airport Shuttle
Other Amenities
` Meeting/Banquet Facilities
` Room Service
` Safety Deposit Box
` Air Conditioning
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Coffee shop
` Hair dryer
` Bathtub
` Coffee/tea maker
` Heating
` Shared kitchen
` Wheelchair accessible
` On-site parking
` telephone
` kitchenware
` 24-hour security
` Concierge services
` Designated Smoking Area
` Doorman
` Family Rooms
` Free Wi-Fi
` Kitchen
` Restaurant(s)
` Closet
` Daily Housekeeping
` English
` Czech
` Dutch
` French
` German
` Greek
` Italian
` Lithuanian
` Polish
` Portuguese
` Romanian
` Spanish
` Ukrainian
` Non-Smoking Rooms Available
` Parking Available
` Sofa
` Linens
` Carpeting
` Smoke alarms
` Bicycle parking
` Guests can opt-out of daily cleaning service
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Cashless payment available
` Mobile app for room service
` Hand sanitizer in guest accommodation and key areas
` Access to health care professionals
` Hygiene certification
` Staff trained in safety protocol
` Temperature check for guests and staff
` Free face masks
` Contactless check-in/out
` Food delivery
` Body thermometer available
` CCTV security in common areas
` Currency exchange service
` Daily disinfection
` Facilities for disabled guests available
` Ironing amenities
` Kid-friendly dinning
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` Room towels provided
` Safety chain and/or latch on doors available
` Separate shower/bathtub
` Toiletries provided
` TV & Movies/Shows
` Wake up call
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Individually-wrapped food options
` Heating in public area
` Trash cans
` Window
` Walk-in shower
` Desk/workspace available
` Professional cleaning services
` Cleaning products available
` Room service available
` Pets allowed (charges may apply)
` Parking available (charges may apply)

Mercure Exeter Rougemont Hotel Guest Reviews

Overall Average Score: 
Good (3.9 out of 5)

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5

Exceptional - 5.0 out of 5

Grace Wed, 9 July 2025

Perfect

Liked: It was clean in the right location, friendly staff

3

Pleasant - 3.0 out of 5

John Tue, 8 July 2025

Pleasant

3.5

Good - 3.5 out of 5

Martin Tue, 8 July 2025

Good central location; could do...

Liked: A bit of a "curate's egg" experience at the Rougemont over the weekend. Good in parts! I understand that the hotel has recently changed hands and so this review is written with this in mind - there may well be planned renovations coming soon...Anyhowz - good points: Good bathroom; powerful showerful; friendly bar and reception staff; great location for the city centre and Central train station
Disliked: Not so good: the air of the whole hotel just seemed a tad tired - could do with some TLC; bar area could do with a spruce (more comfy chairs); breakfast options were poor - too expensive with an overly complicated pricing structure (either charge for breakfast, or don't!); coffee at breakfast was poor - my group decamped to 1 of the 2 cafes across the road for days 2 and 3 (one of the cafes suggested that Fawlty Towers had set up a barista franchise in Exeter, but that's for another review!)Average value for money too I would suggest (£288 for 3 nights for a v small single room)

5

Exceptional - 5.0 out of 5

Chris Tue, 8 July 2025

Exceptional

5

Exceptional - 5.0 out of 5

Martin Mon, 7 July 2025

Great location, lovely staff

Liked: Fantastic, friendly staff. Clean, comfortable room. Stylish interior. Tasty breakfast.
Disliked: N/A

4

Very Good - 4.0 out of 5

Stephen Mon, 7 July 2025

Nice hotel in a central...

Liked: Central location

4.5

Wonderful - 4.5 out of 5

Imogen Sun, 6 July 2025

Superb

Liked: Staff were so friendly and very kindly labelled and stored baby milk for me in the fridge which was such a huge help! Thanks so much ☺️

4

Very Good - 4.0 out of 5

Blake Sun, 6 July 2025

Good enough

Liked: Decent room. Very clean
Disliked: Downstairs looked dated.

4

Very Good - 4.0 out of 5

Leah Sat, 5 July 2025

Great value for money

Liked: Great value for money, easy check in and a comfy bed!

3

Pleasant - 3.0 out of 5

Lesley Sat, 5 July 2025

Pleasant

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Mercure Exeter Rougemont Hotel Queen Street, Exeter