Great hotel very well situated; nice, friendly staff; clean and comfortable room; would recommend this hotel.

Liked: Everything about our stay, from reception to leaving.
Disliked: Nothing.

Good

Good

Superb

Liked: Silent, you couldn?t hear anyone. Breakfast was very good and Scottish. The room was extremely clean.
Disliked: The room was very small for two people.

Good hotel

Liked: The property was well located for our stay. We were attending a concert at the usher hall & it was within walking distance.
Disliked: The bed was so hard & really uncomfortable, did not have a good nights sleep at all.

Satisfied

Liked: Clean rooms good breakfast
Disliked: The initial booking was unsatisfactory Different room provided

Hotel good but staff need...

Liked: Fridge and security safe in room. Nice shower and comfortable bed. Handy for the west end and Usher Hall. Tesco Extra round the corner for snacks, nibbles and drinks.
Disliked: 4 staff behind counter didn't even acknowledge us until after about 5 minutes I asked if anyone was going to book us in. Rude. A simple I'll be with you in a moment just to acknowledge our presence would have sufficed. The air conditioning in the room didn't work and the fan promised by the staff didn't appear so we had to go collect that from reception ourselves.

Pleasant

Disliked: We were put in a room next to a cleaning/storage room. When this room was entered/used by staff members they left the door to close on its own which actually slammed and was very noisy especially in the mornings.

Exceptional

Liked: Lovely, clean hotel. Staff are really friendly. Breakfast was beautiful and worth the money. Central location
Disliked: There was nothing about this hotel I didn't like

Good