Mercure Doncaster Centre Danum Hotel Guest Reviews
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|< 0.1 miles from Doncaster centre|
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Evangeline Wed, 4 December 2019
Neil Tue, 3 December 2019
Andrew Sun, 1 December 2019
Liked: The staff were nice and welcoming, the staff helped when we needed help and they always greeted us. The buffet on sunday was nice, we enjoyed that and we had more choices of food. The dining area was also nice and we enjoyed the different drinks that were offered. There was always staff on the counter which was good.
Disliked: The toilet seat was wobbly, someone came to fix it but they hadn't fixed it 100% it was better than before, but it still wobbled. There was marks on the wall and curtains and the shower pipe was leaking. The TV remote wasn't working half of the time and the TV quality wasn't great. Pillows were a bit stiff and it would be nice to have some more layers as it was cold but it was a bit of trouble making the air conditioner work. We wasn't sure why there wasn't a buffet on saturday we had to order it instead. It would be nice to be given some more information on our first day just so we knew when breakfast was and be offered any help or questions answered if needed. It wasn't worth the money that we payed. It was the same problems as last time as it had been the second time we had been in that room. Too much noise in the early hours of the morning. People outside our room were drunk and they were being inappropriate, loud and making loud noises. It had woken me up and it was difficult to get back to sleep. I was surprised they were allowed to go upstairs as they were obnoxiously loud and disturbing. I heard someone making noises at the top of their lungs.
Steven Sun, 1 December 2019
Millie Sun, 1 December 2019
Deborah Sat, 30 November 2019
Another guest given key to...
Liked: Nice room, nice bed, very good location.
Disliked: Another guest checked in and was allocated my room. I was dozing on the bed when she walked in. We both screamed then she went back to the desk. I complained in person and took the trouble to email the hotel and have not had the courtesy of a reply. Hence the very poor rating. Mistakes happen but I would have expected an apology and an assurance that they are reviewing systems to make sure it does not happen again. Not in any way as serious as the above but the bathroom was very cramped.
Dora Sat, 30 November 2019
Ian Fri, 29 November 2019
Duncan Wed, 27 November 2019
Will Tue, 26 November 2019
excellent hotel for the price,...
Liked: Staff so friendly and welcoming! the room was great, bed was comfy and big tv. I also apprciated the 12 check out. Wish we had had longer as we didnt arrive till late. will be back,for sure
Disliked: shower screen wasnt long enough. Water all over the floor after shower, needs the edge replacing. The shelf in the bathroom was missing, just the brackets on the wall.