Mercure Clermont Ferrand centre Jaude

Superb

Superb

Exceptional

Liked: I was in a business trip and it was a great experience to stay at Mercure. Exceptional breakfast, amazing crew and excellent installations. Looking forward for the next stay !
Disliked: Nothing to comment...liked everything

Very good

Good

Great property, staff need to...

Liked: Modern clean and central with good access to parking
Disliked: Staff were disorganised and not very helpful

Lovely hotel with great staff...

Liked: Hotel is lovely and in perfect location. Staff were really welcoming and very king to our little dog, he was allowed in the restaurant for breakfast with us too which was perfect.

Great place but I’d avoid...

Liked: Central location
Disliked: Air on was useless

Great location, but staff lacking...

Liked: the breakfast was good (usual for Mercure) and the location was excellent!
Disliked: The room had few electrical and USB sockets, and the position of the TV set was awful! Logging into the wifi was strange, and the front desk said that a new system had been installed in the previous week. (It seemed like a week should have been enough time to work out the kinks.) The front desk person was obviously new, as she seemed fairly clueless about many things and had to keep asking a co-worker how to do things. (We expected more professionalism from Mercure.)I had to find an employee because all of the coffee urns at the breakfast bar had run out of water: they were all hanging out at the front desk.