Mercure Cardiff North Hotel Guest Reviews
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Write a review
Robert Sat, 14 June 2025
Very good
Liked: Location
Disliked: £10 parking fee!
Yasmin Thu, 12 June 2025
Very good
Patrick Wed, 11 June 2025
Very poor
Liked: Location
Disliked: Booked a year in advance for a wedding. Plans changed and our stay was shortened . Contacted the Hotel 9 months in advance to request a refund. No responseandno refund. Never staying in a Mercure hotel again
Vinata Thu, 5 June 2025
Disappointing.
Liked: The room was adequate
Disliked: The staff were awful. I was greatly disappointed in the bullying nature they showed towards my son in my absence, and how I was then told it was all a result of the person who approached my son being a trainee?! Nah, I would not go back here.
Trevor Thu, 5 June 2025
Great service and good value...
Liked: Clean, quiet and comfortable rooms, friendly staff and good breakfast offering.
Chris Thu, 5 June 2025
Served a purpose but wouldn’t...
Liked: It was an ok location for where we wanted to be relative to Cardiff city centre. I suppose the main plus I can think of is the shower was good.
Disliked: I think the pictures of the reception areas and rooms don’t totally represent the reality. The look a lot more plush and modern than they actually are.
Andrea Mon, 2 June 2025
Good
Awder Thu, 29 May 2025
Pleasant
Mick Wed, 28 May 2025
Exceptional
Graeme Tue, 27 May 2025
Disappointing
Liked: Nothing
Disliked: I've delayed writing this till I've calmed down a bit. I had a family emergency back at home so unfortunately I had to leave around 11.30-12 that night.The guy working on reception when I left was so so miserable, considering I was in a panic and a bit shook up, all he cared about is if the money had been paid for the room and the car park. I mean I didn't even stay the night so if anything I should have got a refund for the room car park and breakfast but at the time it was the least of my worries. He didn't have a care in the world about myself or speeding up so I could get back quickly. He shouldn't have a job in my opinion.Real shame for the hotel as the lady who checked me in the afternoon was unbelievably friendly and lovely.