Mercure Cardiff North Hotel Guest Reviews
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Abu Thu, 24 April 2025
Other than the issues with...
Liked: Breakfast was really good and the lobby area was nice with plenty of seating. Staff were pleasant and responsive.
Disliked: We did not get the interconnecting room and the room opposite had a broken window. We were moved 3 times before we got our final room two floors up from the other room late at night with children being forced to sleep later than normal.
Nicky Thu, 24 April 2025
Won’t stay here again
Liked: Proximity to motorway
Disliked: Receptionist was the most unfriendly person I have come across. Mould on the shower ceiling. Very stingy with beverages- one teabag or one coffee each. Poor lighting in bedroom and the side light didn’t work.
Ann Thu, 24 April 2025
Very good
Rebecca Wed, 23 April 2025
Lovely place but needs more...
Liked: Lovely Room with exceptional food in the restaurant. Room was very clean
Disliked: Our TV was not working in our room. The hotel was not very well staffed as it took forever to find someone to report our faulty TV to. Eventually found a staff member who said someone would come to our room with 10mins to look at the problem. No one came and we were without a TV all night!
Angel Tue, 22 April 2025
Passable
Mick Tue, 22 April 2025
Very good
Peter Tue, 22 April 2025
Very good
Liked: great staff, very clean, good value
Disliked: paying for parking
Bailey Sun, 20 April 2025
Exceptional
Tara Sun, 20 April 2025
Very good
Liked: Staff were really friendly and helpful. Room was a good size and nicely decorated
Disliked: You have to pay extra for parking and breakfast
Tommy Sun, 20 April 2025
Worth the money rooms ideal...
Liked: Was clean and good value easy parking
Disliked: Smelly grease smell in reception from kitchen