Name: Mercure Cardiff Holland House Hotel & Spa
Address: 24-26 Newport Road, Cardiff
Telephone: (888) 323-5826

Stayed for one night and enjoyed the stay very much. The buffet breakfast was fantastic and my husband and I would thoroughly recommend this hotel.

Liked: Great service.
Disliked: N/A

Good

Passable

Liked: LocationFacilitiesFood was good
Disliked: Air-conditioning not working so it was roasting even at nightWindows don't open

Good overall!

Liked: The bathroom floor was immaculate. We had both a bath and shower, very good water pressure. We had an end room with two massive windows, loads of space in the room.
Disliked: Room was obviously a little old, but it was very clean.The walk was a tiny bit far to get from the train station, but luckily we all just had one rucksack each. Walking back from town at night on my own might have been a bit far, but I had family members with me so all was ok.

Very good

Liked: Staff were helpful when accidentally left a charger in the room.
Disliked: It smelled a little of chlorine when walking in. Other than that, it was pretty and well organised.

Exceptional

Good

Disliked: The bar was closed at 11pm Saturday night, not last orders at 11pm as stated by reception, which is very early for a weekend.lovely hotel, but not as convenient for the city as I was lead to believe.

Very good

Liked: Clean, good size queen bed, great location good parking.
Disliked: The tv had very few channels and you couldn’t use a fire stick .

Very good

Liked: I liked the artwork on the walls, the room was clearly well spaced due to being a suite. The bed was firm but comfy and nice little touches.The shower gel and moisturiser smelt amazing
Disliked: The parking was a bit tricky as spaces had gone by the time my partner had told me she was driving in. And the showers in the pool weren't working