Mercure Cardiff Holland House Hotel & Spa Guest Reviews
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Write a review
Mrs Rees, Bristol Mon, 27 August 2012
Stayed for one night and enjoyed the stay very much. The buffet breakfast was fantastic and my husband and I would thoroughly recommend this hotel.
Liked: Great service.
Disliked: N/A
Paul Sun, 3 November 2024
Disappointed
Liked: The location
Disliked: Safe and fridge didn’t work despite requesting maintenance on both days no one bothered to turn up
Mary Sat, 2 November 2024
Pleasant
Liked: the room was comfortable and within easy reach of the city centre. We were able to store our luggage while we waited for check-in time after our train arrived.
Disliked: When we arrived there was no easy means to get the luggage up the stairs and we we rang for assistance we were told the lift was not working and were not offered assistance with our bags.We had to search in the cupboards for the second towel as we were only provided one in the bathroom. We were told we needed to pay an extra £10 to use the swimming pool, why not just include the cost of the pool in the room price?
Cerian Sat, 2 November 2024
We went to see Wicked...
Liked: How clean and accessible it was
Disliked: There was nothing I didn’t like
Lisa Sat, 2 November 2024
Exceptional
David Sat, 2 November 2024
Superb
Cliff Thu, 31 October 2024
Friendly, well equipped room and...
Liked: Warm welcome, good customer service. Well designed comfortable room.
Disliked: Obtaining the padlock for the locker in the pool area via the main reception desk was not practical.
Melvis Thu, 31 October 2024
Good
Kaci Wed, 30 October 2024
Exceptional
Nathan Wed, 30 October 2024
Exceptional
Katie Wed, 30 October 2024
Very good