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Mercure Cardiff Holland House Hotel & Spa eeee - 0808 281 2653
Mercure Cardiff Holland House Hotel & Spa, 24-26 Newport Road, Cardiff -0808 281 2653
Area: City Centre
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BOOK ONLINE OR CALL - 0808 281 2653
3.85
HOTEL RATING: 
GOOD
3.85 out of 5 (2226 Ratings)
0.5 miles from Cardiff centre
BOOK ONLINE OR CALL - 0808 281 2653
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Hotel Description
In a prime city center location this 4-star luxury hotel has a swimming pool a gym and a spa. The main shopping district is a 5-minute walk away. There is free Wi-Fi and on-site parking available at a surcharge. Many of the luxurious modern rooms at Mercure Cardiff Holland House Hotel & Spa have stunning panoramic city views. Guests can enjoy a stylish lounge bar and an award-winning restaurant with a modern menu. The superb leisure club includes a Jacuzzi® a sauna a steam room and an aerobics and fitness studio. It is a 5-minute drive to Cardiff Bay where you will find a selection of restaurants and bars on the waterfront. Queen Street Rail Station is less than 10 minutes' walk away.

Check-in time: 15:00   Check-out time: 12:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
u
Swimming Pool
E
Fitness Center
w
Non Smoking
r
Pets Allowed
q
Accessible
x
Free Breakfast
j
Free Parking
A
Business Center
B
Airport Shuttle
Other Amenities
` Meeting/Banquet Facilities
` Room Service
` Safety Deposit Box
` Air Conditioning
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Hair dryer
` Coffee/tea maker
` Refrigerator
` Wheelchair accessible
` mini bar
` indoor pool
` telephone
` kitchenware
` blackout curtains
` 24-hour security
` Concierge services
` Designated Smoking Area
` Family Rooms
` Free Wi-Fi
` Massage services
` Restaurant(s)
` Daily Housekeeping
` English
` French
` Hungarian
` Polish
` Spanish
` Non-Smoking Rooms Available
` Parking Available
` Sofa
` Smoke alarms
` Fire extinguishers
` Bicycle parking
` Guests can opt-out of daily cleaning service
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Cashless payment available
` Mobile app for room service
` Hand sanitizer in guest accommodation and key areas
` Access to health care professionals
` Hygiene certification
` Staff trained in safety protocol
` Temperature check for guests and staff
` Free face masks
` Ticket services
` Contactless check-in/out
` Food delivery
` Body thermometer available
` CCTV security in common areas
` Complimentary drinking water
` Currency exchange service
` Daily disinfection
` Facilities for disabled guests available
` Fitness center
` Hot tub/Whirlpool
` Ironing amenities
` Kid-friendly dinning
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` Safety chain and/or latch on doors available
` Spa services
` Spa/sauna
` Toiletries provided
` Tour services
` TV & Movies/Shows
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Individually-wrapped food options
` Heating in public area
` Desk/workspace available
` Professional cleaning services
` Cleaning products available
` Room service available
` Pets allowed (charges may apply)
` Parking available (charges may apply)

Mercure Cardiff Holland House Hotel & Spa Guest Reviews

Overall Average Score: 
Good (3.85 out of 5)

Write a review

5

Exceptional - 5.0 out of 5

Mrs Rees, Bristol Mon, 27 August 2012

Stayed for one night and enjoyed the stay very much. The buffet breakfast was fantastic and my husband and I would thoroughly recommend this hotel.

Liked: Great service.
Disliked: N/A

5

Exceptional - 5.0 out of 5

Norma Fri, 29 March 2024

Exceptional

Liked: Great stay

4.5

Wonderful - 4.5 out of 5

Morena Thu, 28 March 2024

Great hotel.

Liked: We had our room upgraded which was a lovely surprise. They staff were very friendly and helpful.

4.5

Wonderful - 4.5 out of 5

David Thu, 28 March 2024

Superb

4

Very Good - 4.0 out of 5

Crawford Thu, 28 March 2024

Mercure hotel

Liked: The bath was very deep and spacious although you do get burnt if you try to add more hot water while in the bath, there is also towels and a bath mat provided and a walk-in shower, there's a mini bar inside a cupboard although we didn't use it, the view was pretty good if you don't mind the city skyline sort of views especially at night, the restaurant prices were very reasonable and a variety of food, the lifts were spacious, the bed was comfy, there are chairs in the room and a table to eat in the room without needing to be on the bed, the electric is easy to sort out once you know how to activate it (put a key card in the thing on the wall by the door)
Disliked: The plug in the bath is difficult to get out if your nails are soft from the bath water. The bar only serves pepsi max or j20 for soft drinks. The bins are quite small but it would be alright if you let the cleaners sort the room out.

2.5

Fair - 2.5 out of 5

Paige Thu, 28 March 2024

Passable

Liked: It was clean, staff were friendly. Rooms were nice and big, bath was amazing.
Disliked: We weren't told before arrival that the pool, lockers and sauna were out of use, if known we would have cancelled and rearranged when they were up back and running.

0.5

Poor - 0.5 out of 5

Denmark Thu, 28 March 2024

The food was the worst...

Liked: Nothing
Disliked: The food was inedible and some members of staff stunk of body odour.

3

Pleasant - 3.0 out of 5

Emma Thu, 28 March 2024

Pleasant

Liked: We’ve stayed here a few times and we knows how clean, relaxed and friendly the hotel is so we comes back all the time, good thing we liked to is the pool for our daughter. This hotel is amazing.
Disliked: This stay I didn’t feel like I enjoyed only cos the pool was out of service the first day we came and my daughter was so gutted, we had to plan bowling instead something we weren’t planning. We got to swim the next morning but the water was freezing was only in the pool 20 mins, now my daughter has a cold. So this time we was disappointed, we should have had email before arriving to say pool out of service we only came for the pool really for my daughter.

3

Pleasant - 3.0 out of 5

Sam Wed, 27 March 2024

Very nice staff and everyone...

Liked: Good location for main areas of the city and everything was very clean.
Disliked: The main reason for choosing this hotel was that it had a pool but the pool was closed for the full 2 days we were staying. This was very disappointing as this was a key part of us booking this hotel, so that was a massive let down.

3.5

Good - 3.5 out of 5

Paul Wed, 27 March 2024

Pretty good. Reception staff were...

Liked: Staff were very good.
Disliked: Rooms a bit cold

4.5

Wonderful - 4.5 out of 5

Rulyne Wed, 27 March 2024

Superb

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Mercure Cardiff Holland House Hotel & Spa 24-26 Newport Road, Cardiff