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Mercure Cardiff Holland House Hotel & Spa eeee - 0745 127 3975
Mercure Cardiff Holland House Hotel & Spa, 24-26 Newport Road, Cardiff -0745 127 3975
Area: City Centre
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BOOK ONLINE OR CALL - 0745 127 3975
3.85
HOTEL RATING: 
GOOD
3.85 out of 5 (2227 Ratings)
0.5 miles from Cardiff centre
BOOK ONLINE OR CALL - 0745 127 3975
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Hotel Description
In a prime city center location this 4-star luxury hotel has a swimming pool a gym and a spa. The main shopping district is a 5-minute walk away. There is free Wi-Fi and on-site parking available at a surcharge. Many of the luxurious modern rooms at Mercure Cardiff Holland House Hotel & Spa have stunning panoramic city views. Guests can enjoy a stylish lounge bar and an award-winning restaurant with a modern menu. The superb leisure club includes a Jacuzzi® a sauna a steam room and an aerobics and fitness studio. It is a 5-minute drive to Cardiff Bay where you will find a selection of restaurants and bars on the waterfront. Queen Street Rail Station is less than 10 minutes' walk away.

Check-in time: 15:00   Check-out time: 12:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
u
Swimming Pool
E
Fitness Center
w
Non Smoking
r
Pets Allowed
q
Accessible
x
Free Breakfast
j
Free Parking
A
Business Center
B
Airport Shuttle
Other Amenities
` Meeting/Banquet Facilities
` Room Service
` Safety Deposit Box
` Air Conditioning
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Hair dryer
` Coffee/tea maker
` Refrigerator
` Wheelchair accessible
` mini bar
` indoor pool
` telephone
` kitchenware
` blackout curtains
` 24-hour security
` Concierge services
` Designated Smoking Area
` Family Rooms
` Free Wi-Fi
` Massage services
` Restaurant(s)
` Daily Housekeeping
` English
` French
` Hungarian
` Polish
` Spanish
` Non-Smoking Rooms Available
` Parking Available
` Sofa
` Smoke alarms
` Fire extinguishers
` Bicycle parking
` Guests can opt-out of daily cleaning service
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Cashless payment available
` Mobile app for room service
` Hand sanitizer in guest accommodation and key areas
` Access to health care professionals
` Hygiene certification
` Staff trained in safety protocol
` Temperature check for guests and staff
` Free face masks
` Ticket services
` Contactless check-in/out
` Food delivery
` Body thermometer available
` CCTV security in common areas
` Complimentary drinking water
` Currency exchange service
` Daily disinfection
` Facilities for disabled guests available
` Fitness center
` Hot tub/Whirlpool
` Ironing amenities
` Kid-friendly dinning
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` Safety chain and/or latch on doors available
` Spa services
` Spa/sauna
` Toiletries provided
` Tour services
` TV & Movies/Shows
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Individually-wrapped food options
` Heating in public area
` Desk/workspace available
` Professional cleaning services
` Cleaning products available
` Room service available
` Pets allowed (charges may apply)
` Parking available (charges may apply)

Mercure Cardiff Holland House Hotel & Spa Guest Reviews

Overall Average Score: 
Good (3.85 out of 5)

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5

Exceptional - 5 out of 5

Mrs Rees, Bristol Mon, 27 August 2012

Stayed for one night and enjoyed the stay very much. The buffet breakfast was fantastic and my husband and I would thoroughly recommend this hotel.

Liked: Great service.
Disliked: N/A

3

Pleasant - 3 out of 5

Paul Sun, 3 November 2024

Disappointed

Liked: The location
Disliked: Safe and fridge didn’t work despite requesting maintenance on both days no one bothered to turn up

3

Pleasant - 3 out of 5

Mary Sat, 2 November 2024

Pleasant

Liked: the room was comfortable and within easy reach of the city centre. We were able to store our luggage while we waited for check-in time after our train arrived.
Disliked: When we arrived there was no easy means to get the luggage up the stairs and we we rang for assistance we were told the lift was not working and were not offered assistance with our bags.We had to search in the cupboards for the second towel as we were only provided one in the bathroom. We were told we needed to pay an extra £10 to use the swimming pool, why not just include the cost of the pool in the room price?

5

Exceptional - 5 out of 5

Cerian Sat, 2 November 2024

We went to see Wicked...

Liked: How clean and accessible it was
Disliked: There was nothing I didn’t like

5

Exceptional - 5 out of 5

Lisa Sat, 2 November 2024

Exceptional

4.5

Wonderful - 4.5 out of 5

David Sat, 2 November 2024

Superb

4

Very Good - 4 out of 5

Cliff Thu, 31 October 2024

Friendly, well equipped room and...

Liked: Warm welcome, good customer service. Well designed comfortable room.
Disliked: Obtaining the padlock for the locker in the pool area via the main reception desk was not practical.

3.5

Good - 3.5 out of 5

Melvis Thu, 31 October 2024

Good

5

Exceptional - 5 out of 5

Kaci Wed, 30 October 2024

Exceptional

5

Exceptional - 5 out of 5

Nathan Wed, 30 October 2024

Exceptional

4

Very Good - 4 out of 5

Katie Wed, 30 October 2024

Very good

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Mercure Cardiff Holland House Hotel & Spa 24-26 Newport Road, Cardiff