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Mercure Cardiff Holland House Hotel & Spa eeee
Mercure Cardiff Holland House Hotel & Spa, 24-26 Newport Road, Cardiff | Area: City Centre
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4.2
HOTEL RATING: 
VERY GOOD
4.2 out of 5 (2001 Ratings)
0.5 miles from Cardiff centre
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Hotel Description
In a prime city center location this 4-star luxury hotel has a swimming pool a gym and a spa. The main shopping district is a 5-minute walk away. There is free Wi-Fi throughout. Many of the luxurious modern rooms at Mercure Cardiff Holland House Hotel & Spa have stunning panoramic city views. There is also 24-hour room service. Guests can enjoy a stylish lounge bar and an award-winning restaurant with a modern menu. The superb leisure club includes a Jacuzzi® a sauna a steam room and an aerobics and fitness studio. It is a 5-minute drive to Cardiff Bay where you will find a selection of restaurants and bars on the waterfront. Queen Street Rail Station is less than 10 minutes' walk away.

Check-in time: 14:00   Check-out time: 12:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
u
Swimming Pool
E
Fitness Center
w
Non Smoking
r
Pets Allowed
q
Accessible
x
Free Breakfast
j
Free Parking
A
Business Center
B
Airport Shuttle
Other Amenities
` Free Internet Available
` Free Internet Access
` Free Internet In Public Areas
` Fitness Center or Spa
` Accessible
` No Smoking Rooms/Facilities
` Pets Allowed
` Restaurant
` Laundry
` Meeting/Banquet Facilities
` Indoor Swimming Pool
` Parking
` Room Service
` Safety Deposit Box
` Sauna
` Turkish/Steam Bath
` Air Conditioning
` Bar
` Concierge Service
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Massage
` Smoking area
` Dry cleaning
` Internet services
` Spa and wellness centre
` Non-smoking throughout
` Breakfast in the room
` Hot tub
` Heating
` Fax/photocopying
` Luggage storage
` WiFi
` On-site parking
` Private parking
` WiFi everywhere
` Accessible parking
` WiFi available in all areas
` Parking garage
` Hot tub/jacuzzi

Mercure Cardiff Holland House Hotel & Spa Guest Reviews

OVERALL AVERAGE SCORE: 
VERY GOOD (4.2 out of 5)

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5

Exceptional - 5 out of 5

Mrs Rees, Bristol Mon, 27 August 2012

Stayed for one night and enjoyed the stay very much. The buffet breakfast was fantastic and my husband and I would thoroughly recommend this hotel.

Liked: Great service.
Disliked: N/A

2

Disappointing - 2 out of 5

Jamie Wed, 23 October 2019

Disappointing

Disliked: The tv wouldn?t work I then made staff aware of this and was told to try certain buttons tv them worked however stayed on channel 2 I rang downstairs and was told by a member of staff that they would be up within 10 mins I then waited 45 minutes with no one coming up. Air con wouldn?t work it was freezing in the room. Really disappointed overall.

4.8

Exceptional - 4.8 out of 5

Anonymous Wed, 23 October 2019

Lovely hotel

Liked: Really lovely hotel, good location and very helpful staff!

2.5

Fair - 2.5 out of 5

Mayada Wed, 23 October 2019

Passable

5

Exceptional - 5 out of 5

Andrew Tue, 22 October 2019

Extra stay away

Liked: Loved everything here location.Staff special mention to Maria at reception as the booking had not come through as I booked it night before.Breakfast was amazing
Disliked: Being asked have we paid for breakfast at reception

4.8

Exceptional - 4.8 out of 5

Helen Mon, 21 October 2019

Exceptional

4.5

Wonderful - 4.5 out of 5

Alex Mon, 21 October 2019

Excellent hotel. Great facilities right...

Liked: We were given an executive room as we had a dog. It was lovely and spacious with nice views over the city. The bath was lovely and big. Excellent location for shops and restaurants.
Disliked: Nothing

5

Exceptional - 5 out of 5

Mary Mon, 21 October 2019

Perfect birthday weekend

Liked: The hotel was much nicer than expected. Me and my boyfriend where surprised by the size of our room and the view was lovely. We really enjoyed using the pool and health spa facilities. We didn?t eat in the hotel but the bar and restaurant looked lovely.
Disliked: Not the hotels fault but there was a wedding on when we arrived which delayed us checking in and ment there was a lot of noise.

3.5

Good - 3.5 out of 5

Tracy Mon, 21 October 2019

Very expensive travel lodge

Liked: Very nicely situated location, very close to the centre of Cardiff. The room was excellent and there were a few treats waiting for us in the room as it was our anniversary. Although enjoyed the stay and the accommodation would not stay again at the price we paid -£159.00, think this was over priced for what we received and this did not include parking or breakfast!!
Disliked: The corridor from the Ladies changing room to the Spa was dirty. When we went into the spa area and pool, was very disappointed to find out that the water was very cold. There was only 2 tiny pots of milk in with the tea and coffee sachets and one of the brown sugars had been opened and not used!

4.6

Wonderful - 4.6 out of 5

Anonymous Mon, 21 October 2019

Superb

Liked: Amenities were great - staff very friendly and helpful - location is great - within walking distance to station and shops
Disliked: Have no negative comments

3.8

Good - 3.8 out of 5

Helen Mon, 21 October 2019

Spent two nights in the...

Liked: The restaurant for breakfast and dinner was good. Room spacious, clean and comfortable. Reception staff always very welcoming and helpful. The swimming facilities of a high standard and most enjoyable.
Disliked: Lifts - only one working and made going up and down to and from room slow and somewhat frustrating.

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Mercure Cardiff Holland House Hotel & Spa 24-26 Newport Road, Cardiff