Mercure Cardiff Holland House Hotel & Spa Guest Reviews
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Write a review
Mrs Rees, Bristol Mon, 27 August 2012
Stayed for one night and enjoyed the stay very much. The buffet breakfast was fantastic and my husband and I would thoroughly recommend this hotel.
Liked: Great service.
Disliked: N/A
James Thu, 11 August 2022
Disappointing
Yasmin Thu, 11 August 2022
Exceptional
Philip Thu, 11 August 2022
Passable
Neha Thu, 11 August 2022
Exceptional
Liked: The room was very clean, decently sized, all the staff were lovely. The price of the room was also very reasonable!
Eftychia Thu, 11 August 2022
Good
Liked: Location is quite central and everything is at a walking distance. Parking available at no extra cost. There was only one space when I arrived, which was a disable parking space, but they were very kind to allow me to use it. The room was very nice, with lots of light, desk, and separate sitting area! Very clean and very spacious, with comfortable beds. Good black out curtains! Lots of shower gel available. Extra magnifying mirror in the bathroom for precision in make-up if that's important to you. Lots of space in the wardrobe. Coffee and tea available.
Disliked: Swimming pool was very cold, I only used the hot tub due to that. Also the lounger I sad on in the spa area was very dirty, my towel and clothes got big black stains. The room windows could do with some cleaning. We stayed for a long weekend, and during that time our room was not cleaned. The cleaners came at some point in the afternoon, between 2-4 pm and my friend was in the room at the time. They never asked if he was happy for them to stay and clean, only left when they realized the room was not empty. As a result our coffee and tea was not enough for the following day and my dirty towel was not changed.Also there was a small fridge but no mini bar as it was empty.
Stewart Wed, 10 August 2022
Very good
Liked: Beautiful hotel, great amenities and breakfast options.
Disliked: Phone in our room didn?t work and there was no information for how to work air con, room service etc.
Niall Wed, 10 August 2022
Bad
Joy Wed, 10 August 2022
Very good
Susan Tue, 9 August 2022
will stay again
Liked: refurbished so clean and pleasant
Disliked: beds soft
Stuart Tue, 9 August 2022
excellent hotel for a business...
Liked: location and staff