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Mercure Cairns eeee - +61-8-6118-7273
Mercure Cairns, 15 Florence Street (Corner Of Florence And Lake Streets), Cairns -+61-8-6118-7273
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BOOK ONLINE OR CALL - +61-8-6118-7273
3.7
HOTEL RATING: 
GOOD
3.7 out of 5 (617 Ratings)
< 0.1 miles from Cairns centre
BOOK ONLINE OR CALL - +61-8-6118-7273
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Hotel Description
Located in the city center Mercure Cairns is just a 7-minute walk from both the beautiful Esplanade and Lagoon swimming pool. Free Wi-Fi is included. Mercure Cairns is located across the road from the Cairns Performing Arts Center and an 8-minute walk from Cairns Night Market. Reef Hotel Casino is 3 minutes' drive away and 1 minutes' drive from Cairns Aquarium. Family-size suites available at Mercure Cairns. The hotel includes an outdoor swimming pool set among landscaped gardens. Our reception & Tour Desk are available between 7am and 11pm daily to arrange excursions to the Great Barrier Reef and Daintree Rainforest. The popular on-site restaurant is open daily for breakfast and dinner. It serves regional specialties and you can also dine poolside overlooking the tropical gardens.

Check-in time: 14:00   Check-out time: 10:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
j
Free Parking
u
Swimming Pool
E
Fitness Center
B
Airport Shuttle
w
Non Smoking
x
Free Breakfast
A
Business Center
r
Pets Allowed
q
Accessible
Other Amenities
` Free Parking
` Garden
` Meeting/Banquet Facilities
` Room Service
` Safety Deposit Box
` Air Conditioning
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Hair dryer
` Microwave
` Kitchenette
` Coffee/tea maker
` Water sports
` fan
` Shared kitchen
` On-site parking
` indoor pool
` outdoor pool
` vending machine
` telephone
` kitchenware
` 24-hour security
` Designated Smoking Area
` Family Rooms
` Free Wi-Fi
` Kitchen
` Off-Site parking
` Restaurant(s)
` Daily Housekeeping
` English
` Czech
` French
` Indonesian
` Italian
` Korean
` Spanish
` Filipino
` Non-Smoking Rooms Available
` taxi service
` Kids' pool
` Smoke alarms
` Fire extinguishers
` Guests can opt-out of daily cleaning service
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Cashless payment available
` Hand sanitizer in guest accommodation and key areas
` Invoices
` Access to health care professionals
` Hygiene certification
` Sterilizing equipment
` Staff trained in safety protocol
` Temperature check for guests and staff
` Free face masks
` Chinese [Mandarin]
` Chinese [Cantonese]
` Ticket services
` Contactless check-in/out
` Food delivery
` CCTV security in common areas
` Currency exchange service
` Daily disinfection
` Ironing amenities
` Kid-friendly dinning
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` Safety chain and/or latch on doors available
` Separate shower/bathtub
` Toiletries provided
` Tour services
` TV & Movies/Shows
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Individually-wrapped food options
` Air conditioning in public area
` Alternative meal arrangement
` Desk/workspace available
` Professional cleaning services
` Cleaning products available
` Room service available
` Airport shuttle (charges may apply)
` Bicycle rental (charges may apply)
` Shuttle service (charges may apply)
` Valet parking (charges may apply)

Mercure Cairns Guest Reviews

Overall Average Score: 
Good (3.7 out of 5)

Write a review

4

Very Good - 4.0 out of 5

Wendy Fri, 3 May 2024

The young gentlemen at the...

4.5

Wonderful - 4.5 out of 5

Fiona Thu, 2 May 2024

Superb

2.5

Fair - 2.5 out of 5

Bev Mon, 29 April 2024

Passable

Liked: The room was clean
Disliked: There wasn’t enough lighting in the room and the beds rolled away as they were on wheels. When I made the booking I specifically asked for a two bed room. Got there they gave us a a one bed room. So had the change that and the reception did say it was her mistake

5

Exceptional - 5.0 out of 5

Melissa Sun, 28 April 2024

It was a good value...

Liked: The pool was nice. The room was clean and we enjoyed having the hot tub. We did have a couple of bugs in the room but it wasn’t a lot. The bed was comfortable.

3

Pleasant - 3.0 out of 5

Chris Sat, 27 April 2024

Pleasant

Disliked: average renovation at best

3

Pleasant - 3.0 out of 5

Inez Fri, 26 April 2024

Pleasant

1

Poor - 1.0 out of 5

Peter Thu, 25 April 2024

We were floored

Liked: Location
Disliked: Two single beds when both occupants tried together out of beds they rolled over on top of them5 times in all

1.5

Poor - 1.5 out of 5

Laura Wed, 24 April 2024

We loved Cairns, but not...

Liked: The breakfast menu on theit website is not current, and has not been offered for months. The buffet that is on offer was very disappointing (stale bread, soggy fruit, very few options).Rooms were not cleaned at all despite several requests, mini bar had half eaten chocolates and pillows were very, very uncomfortable.
Disliked: Poor breakfast options which were not fresh, poor bedding, no cleaning provided despite several requests

4

Very Good - 4.0 out of 5

Gabriele Tue, 23 April 2024

Very good

2.5

Fair - 2.5 out of 5

Zivanai Wed, 17 April 2024

Passable

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Mercure Cairns 15 Florence Street (Corner Of Florence And Lake Streets), Cairns