First room we had didn't have a bath so decided to change rooms. Asked the gentleman on reception (James Gill) who arranged it straight away for us! This guy couldn't have been more helpful to us! Excellent service from him, thank you for a fantastic stay!

Liked: Service provided.
Disliked: None.

Cannot fault the hotel or the room but disappointed with the check in. Would recommend to anybody looking for a hotel in Bristol.

Liked: Excellent staff.
Disliked: Was informed our rooms were not ready but if we paid 10.00 they would be.

Passable

Comfortable beds

Liked: We were given a family so the husband and I took advantage and had a double to ourselves
Disliked: Our toilet was very difficult to flush. We had to keep pumping the button to make it flush.We had a few bulbs not working in our room.

Passable

Liked: Central location
Disliked: Cleanliness of the room was digesting

good location but that?s about...

Liked: The location was great for a concert we were going to at Ashton Gate
Disliked: They didn?t inform us at check in how to contact them if we needed. there was no hand soap, shower gel nor sugar. The bar closed at 11 so all guests coming back after the concert couldn?t get a drink nor food - we were told to order Uber Eats. also the following morning the bar area hadn?t been cleaned from the evening before.

Perfect base for concert at...

Liked: easy quick check in room great size and cleanlovely big bathroomair con very welcome!
Disliked: shower was very grubby and a lot of black mould

don?t

Liked: breakfast ok. room a good size
Disliked: got back at 11:05pm from concert and told the bar was closed and we couldn?t have a drink even though we were residents. I said I didn?t know the war was still on and after arguing for ten minutes got given two bottles of beer

Superb

Liked: Large bedroom, comfortable beds, black out curtains,
Disliked: Small car park and paying £17 when already a guest with the hotel.

Very good

Pleasant