Mercure Bristol Grand Hotel Guest Reviews
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Write a review
Graham C, Lyme Regis, visiting Bristol Beacon Thu, 30 January 2014
Liked: Warm welcome; friendly staff.
Sarah, Plymouth Mon, 22 April 2013
My partner and I were quite surprised by this hotel. It was quite posh! However, there was a diverse clientele which was good to see. We really enjoyed our stay. We had a standard double room - the bed was comfy, the room clean, bath towels/toiletries were supplied and clean towels everyday! There was a kettle and different coffees/tea available which was extra handy. You just have to search the drawers for them. :) There were extra pillows and a half decent TV for those chill out moments relaxing. We didn't have breakfast in the hotel - we thought it seemed a little expensive, but we didn't see portions or anything so can't really comment, except that they were busy at breakfast! The staff were very nice and helpful. There is a bar underneath the hotel called Marlows which was an excellent place to have a quiet drink. We went to a gig on the Saturday night and didn't really fancy the busy clubs - Marlows was perfect for an evening drink. Lovely seating and atmosphere to the place. This hotel was great and although it's a tiny bit pricey, I would use this hotel again. Sometimes, money doesn't matter if you're looking for a good time. My partner and I had an excellent stay - the place was easy to find, and so close to town. Would definitely recommend!
Liked: Very central; easy access to town centre, O2 Academy etc.
Joanne Wed, 30 April 2025
Lovely comfy hotel
Liked: Lovely old building with modern amenities
Disliked: Not keen on the pictures on the walls and a little bit dark in the bedroom with the dark green paint
David Wed, 30 April 2025
Apart from the breakfasts it’s...
Liked: Comfortable room great location
Disliked: Breakfast way to expensive not enough options coffee maker Luke warm food not very good
Nick Wed, 30 April 2025
Noisy.
Liked: Facilities were fine.
Disliked: It was incredible noisy in room 405. Creaky floors, people ramming doors. Very thin walls. First time in my life in which I did not sleep for 48 hours.
Steven Wed, 30 April 2025
Abit over priced but very...
Liked: Clean, tidy, good location and parking
Disliked: Very noisy from outside the room door can hear people walking past and talking all hours of the night
Ciera Tue, 29 April 2025
Exceptional
Ava Tue, 29 April 2025
Passable
Rob Tue, 29 April 2025
Superb
Mark Mon, 28 April 2025
Not at all impressed. Will...
Liked: Location is great. Hotel is tired and in desperate need of some love and care
Disliked: The bed was horribly uncomfortable The bed linen had hairs on it The bath panel was dirty and badly maintained The sofa in the room was tired and worn The staff at check in were not exactly welcomingBreakfast was average at best
Lesley Mon, 28 April 2025
Lovely place to stay
Liked: Clean tidy, nice bar area
Disliked: Air con noise in the night. Did turn off but still a sound
Nigel Mon, 28 April 2025
Superb
Disliked: Ran out of Guinness. One of the lifts didn’t work and the door locks didn’t work very well.