Mercure Bristol Grand Hotel Guest Reviews
Write a review
Write a review
Graham C, Lyme Regis, visiting Bristol Beacon
Liked: Warm welcome; friendly staff.
Sarah, Plymouth
My partner and I were quite surprised by this hotel. It was quite posh! However, there was a diverse clientele which was good to see. We really enjoyed our stay. We had a standard double room - the bed was comfy, the room clean, bath towels/toiletries were supplied and clean towels everyday! There was a kettle and different coffees/tea available which was extra handy. You just have to search the drawers for them. :) There were extra pillows and a half decent TV for those chill out moments relaxing. We didn't have breakfast in the hotel - we thought it seemed a little expensive, but we didn't see portions or anything so can't really comment, except that they were busy at breakfast! The staff were very nice and helpful. There is a bar underneath the hotel called Marlows which was an excellent place to have a quiet drink. We went to a gig on the Saturday night and didn't really fancy the busy clubs - Marlows was perfect for an evening drink. Lovely seating and atmosphere to the place. This hotel was great and although it's a tiny bit pricey, I would use this hotel again. Sometimes, money doesn't matter if you're looking for a good time. My partner and I had an excellent stay - the place was easy to find, and so close to town. Would definitely recommend!
Liked: Very central; easy access to town centre, O2 Academy etc.
Anthony Thu, 21 August 2025
Excellent short stay in Bristol
Liked: Ease of access to the car park. Excellent location. Short walk to some good bars and restaurants and only minutes further to the harbour. The room was large and clean. No issues with sound or the state of the room. The person at the reception didn't take ages to check us in, unlike many other hotels I've stopped at.
Disliked: Nothing really.
Neelam Thu, 21 August 2025
Very poor
Vitale Thu, 21 August 2025
Good
Liam Thu, 21 August 2025
Superb
Ian Thu, 21 August 2025
fantastic stay, easy, polite, clean,...
Liked: Breakfat spread was outstanding. Very varied. Room clean and good temp. Central locatio brilliant.
Albert Thu, 21 August 2025
Very good
William Wed, 20 August 2025
Comfortable enough hotel in the...
Liked: Staff were very helpful in finding us a new room when our first room wasn’t suitable.
Disliked: First room the air conditioning didn’t work (in August) and the windows were on limiters so you couldn’t open them enough to get any air in. Again, the staff rectified this for us on our second night.
Anonymous Wed, 20 August 2025
Good
Fabienne Wed, 20 August 2025
Very good
Samantha Wed, 20 August 2025
Pleasant
Liked: Location was good, room was ok but a little shabby.
Disliked: The bed was a little hard, springs poking in places, the shower door had seen better days and the bath plug wouldn't hold the water in.