Mercure Bristol Grand Hotel

Liked: Warm welcome; friendly staff.

My partner and I were quite surprised by this hotel. It was quite posh! However, there was a diverse clientele which was good to see. We really enjoyed our stay. We had a standard double room - the bed was comfy, the room clean, bath towels/toiletries were supplied and clean towels everyday! There was a kettle and different coffees/tea available which was extra handy. You just have to search the drawers for them. :) There were extra pillows and a half decent TV for those chill out moments relaxing. We didn't have breakfast in the hotel - we thought it seemed a little expensive, but we didn't see portions or anything so can't really comment, except that they were busy at breakfast! The staff were very nice and helpful. There is a bar underneath the hotel called Marlows which was an excellent place to have a quiet drink. We went to a gig on the Saturday night and didn't really fancy the busy clubs - Marlows was perfect for an evening drink. Lovely seating and atmosphere to the place. This hotel was great and although it's a tiny bit pricey, I would use this hotel again. Sometimes, money doesn't matter if you're looking for a good time. My partner and I had an excellent stay - the place was easy to find, and so close to town. Would definitely recommend!

Liked: Very central; easy access to town centre, O2 Academy etc.

Poor

Liked: Breakfast was lovely
Disliked: After our 3rd stay and being in a shocking room on floor 4 I would not return even though the hotel was quiet!!

Superb

Very good

Great.

Liked: Staff were friendly and efficient.room nice and breakfast tooBreakfast and parking were add-ons so .was quite high for us.Great location for night life etc.Happy to return
Disliked: Because we were there for one night we managed But shower overflowing TV no picture.Staff apologiesd.thanked us for report ING it

Good

Loved the room just needed...

Liked: The room was spacious
Disliked: They didn’t clean the room when we was there for two nights , I had to ask for fresh towels ( could’ve done with fresh towels room being cleaned up and new glasses and cups )

Fabulous hotel in great location,...

Liked: Location is perfect, fabulous room
Disliked: Moody member of staff glaring at people for walking out the door on his newly mopped floor!Erm what were we supposed to do. He glared at my daughter and some other guests who pulled him up on it

We were up for a...

Liked: Location
Disliked: Nil

Great location and good value

Liked: Beautiful old hotel in a fantastic location, great value for money.
Disliked: Could hear quite a bit from the hallway and adjoining rooms.