Liked: Warm welcome; friendly staff.

My partner and I were quite surprised by this hotel. It was quite posh! However, there was a diverse clientele which was good to see. We really enjoyed our stay. We had a standard double room - the bed was comfy, the room clean, bath towels/toiletries were supplied and clean towels everyday! There was a kettle and different coffees/tea available which was extra handy. You just have to search the drawers for them. :) There were extra pillows and a half decent TV for those chill out moments relaxing. We didn't have breakfast in the hotel - we thought it seemed a little expensive, but we didn't see portions or anything so can't really comment, except that they were busy at breakfast! The staff were very nice and helpful. There is a bar underneath the hotel called Marlows which was an excellent place to have a quiet drink. We went to a gig on the Saturday night and didn't really fancy the busy clubs - Marlows was perfect for an evening drink. Lovely seating and atmosphere to the place. This hotel was great and although it's a tiny bit pricey, I would use this hotel again. Sometimes, money doesn't matter if you're looking for a good time. My partner and I had an excellent stay - the place was easy to find, and so close to town. Would definitely recommend!

Liked: Very central; easy access to town centre, O2 Academy etc.

Good

Liked: The location is good. Everything is within walking distance. One of the room we booked was in decent size.
Disliked: The other room we got was quite small for two people. Almost no where for luggage.The sound proof is pretty bad, you can hear everything outside your door. The night we stayed, there was also a construction going on last till 7:30pm on a Friday, which is disturbing.The facilities were a bit outdated. We had to get staff to help close the window as it’s too old and stuck.

Lovely stay (just a shame...

Liked: Perfect location and parking. Staff were absolutely fantastic and apologetic about our issues, even though it wasn’t their fault
Disliked: Air con was broke in our room, on one of the hottest weekends of the year. We also had a leak from the shower, which happened over night so early hours of the morning we were cleaning up water… that said the staff were brilliant and apologetic

Very good

Ok

Liked: Location in city centre
Disliked: Bar had no beer on the pumps and shut at 10 poor for a Hotel in the city centre. Very thin walls in rooms no soundproofing

Room apart, excellent stay

Liked: Staff, omari in particular stood out, location excellent, bar lovely
Disliked: Room was a let down with a view of a brick wall, considering price paid disappointing

Superb

Superb

Birthday celebrations

Liked: The hotel location
Disliked: The room was really small and carpet was dirty and marks on the wall

Superb