Mercure Brighton Seafront Hotel

Very good

Good

Would definitely stay again when...

Liked: Room clean, staff very polite and helpful, housekeeping service very good. Breakfast excellent value for money. Restaurant, bar and reception area beautifully presented.
Disliked: Corridors a bit tired.(although still very clean)

1 night

Liked: Location
Disliked: Service & staff, I have paid the parking at the reception but received a fine

Poor

Disliked: We arrived after check in started. Despite that,our room was not ready. The hotel was old and hallways were smelling bad. Breakfast was also poor for a four star hotel.

Very good

Liked: Great location with excellent staff
Disliked: The single bed wasn’t very comfortable and the curtains didn’t fit proprly

Very good

Never coming back

Disliked: Very small badly designed rooms very very bad ACCESS there’s about 15 stairs to CLIME before you even get to the lift

Comfortable but punching below its...

Liked: Room was comfortable and tidy. Staff were friendly
Disliked: The hotel is tired and needs a major refresh. It's such a great building in a brilliant location, and could be a real "jewel in the crown" for Mercure. But the public areas (breakfast room) feel very basic and the decor (carpets and paintwork) are tatty. I know it's a big building and doesn't come cheap, but it's just really noticeable.