Exceptional

Pleasant

Liked: Very clean and comfortable
Disliked: I am disappointed that English breakfast was bit cold meal

Exceptional

Very good

Liked: The room is spacious, and the decor isn't intrusive. The windows are lovely and large, so it's not gloomy during the day..There are plenty of charging points and plugs.There is spare water and sparkling water in the fridge, and drink making facilities.The hairdryer is effective, not the annoying flimsy kind.Some of the staff are pleasant, patient, charismatic, and humourous.There's a decent car park with a car wash in it.The room has a good-sized desk for working at.Housekeeping are very hard working and so polite.The shower is nice and the towels are a good size.The dining area is good.The lifts always worked well.
Disliked: Sometimes, personal privacy at the reception desk isn't good.Beware the double glazing is cosmetic only. Noise from street level has disturbed my sleep, unfortunately ( this is despite a very kind person letting me have a more quiet room!). The aircon and especially the bathroom fan that won't turn off - both are far too noisy. Also, fyi the aircon does nothing! Well, it blows a bit of air about but does nothing beyond that, and it's really cold in the room, even if you set it to 28+°C. Not good.The lighting in the room is either way too bright or "off" and too dark.The USB socket by the bed is broken.The drinking glasses had hand prints over them, and I wasn't happy to use them.Some staff were grumpy and disinterested, while others were really nice.The car park is handy, but it adds up quickly as an expense.The amenities in the bathroom are very good in themselves, but the conditioner bottle malfunctioned. The shower gel bottle only worked with the pump sideways, which was awkward.Breakfast was probably overpriced. The coffee machine is slowww. I felt a bit of pressure to eat up and go, despite the time I was there.The toilets on ground floor are fine, but wait till it comes to washing your hands. The soap dispenser is about 1 inch above a shelf. The taps double up as hand driers, which I absolutely hate. They aggressively blast dirty water in the basin right up at you. Funky, but a truly stupid design!

Superb

Liked: Modern clean great location
Disliked: Nothing not to like

Nice hotel wouldn’t go back

Liked: Felt safe inside the building, staff were lovely but when advised room service was available but then had to go down and pay seams a bit crazy
Disliked: Area! Was full of addicts and didn’t make me feel safe. Room could of done with a deep clean rather than just a wipe

Exceptional

Very good

Liked: The shower
Disliked: The pillows are seem old and are lumpy, one of the pillows on a previous stay was 2 very flat pillows put together!

Very good and definitely would...

Liked: Breakfast was a little cold but had a lot to choose from Parking good but was £10 for the night. Room very clean and we had a balcony which was lovely bonus.We would definitely asked for same room if we return anytime Staff were very friendly and nothing was too much.The lady in the restaurant at the check in was very happy to help us and was very welcoming. Just wished I got her name as she was brilliant
Disliked: Breakfast being a but cold.