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Mercure Box Hill Burford Bridge Hotel eeee
Mercure Box Hill Burford Bridge Hotel, At The Foot Of Box Hill, Dorking | Area: Dorking
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4.1
HOTEL RATING: 
VERY GOOD
4.1 out of 5 (358 Ratings)
1.5 miles from Dorking centre
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Hotel Description
The Mercure Box Hill Burford Bridge Hotel is located in one of the most picturesque parts of Surrey and has a restaurant an outdoor heated pool and a croquet lawn. The hotel has features dating back to the 1600s and each of its rooms features private bathrooms tea/coffee and satellite TV. Emlyn Restaurant has 2 AA Rosettes and views over Box Hill; it serves modern fine cuisine. The lounge with a comfortable atmosphere offers sandwiches and afternoon teas. Mercure Box Hill Burford Bridge Hotel has easy access to the M25 and is just 30 minutes' drive from Gatwick Airport. The hotel is also 5 minutes' drive to famous attractions such as Denbies Wine Estate and Polesden Lacey.

Check-in time: 14:00   Check-out time: 12:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
j
Free Parking
u
Swimming Pool
A
Business Center
w
Non Smoking
r
Pets Allowed
q
Accessible
x
Free Breakfast
E
Fitness Center
B
Airport Shuttle
Other Amenities
` Business Center
` Free Internet Available
` Free Internet Access
` Free Internet In Public Areas
` Free Parking
` Accessible
` No Smoking Rooms/Facilities
` Pets Allowed
` Restaurant
` Swimming Pool
` Garden
` Golf Course
` Laundry
` Meeting/Banquet Facilities
` Newspapers
` Parking
` Room Service
` Safety Deposit Box
` Terrace
` Air Conditioning
` Bar
` Concierge Service
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Family room
` Smoking area
` Dry cleaning
` Internet services
` BBQ facilities
` Non-smoking throughout
` Breakfast in the room
` Bridal suite
` Hiking
` Cycling
` Heating
` Fax/photocopying
` Luggage storage
` WiFi
` Snack bar
` Sun terrace
` Outdoor pool (seasonal)
` Special diet menus (on request)
` Shared lounge/TV area
` Wheelchair accessible
` On-site parking
` WiFi everywhere
` 24-hour security
` Accessible parking
` Heated pool
` Picnic Area
` WiFi available in all areas
` Board games/puzzles
` Books, DVDs, music for children
` Children television networks
` Kid meals
` Street parking
` Toilet with grab rails
` Emergency cord in bathroom
` Pool with view
` Pool towels
` Shallow end
` Pool cover
` Wine/champagne
` Bottle of water
` Fruits
` Chocolate or cookies
` On-site coffee shop
` Beach chairs / loungers
` Beach umbrellas
` Outdoor furniture
` Fence around pool
` Pool/beach towels
` On-site coffee house
` Sun loungers or beach chairs
` Sun umbrellas
` Breakfast options
` Key access
` Key card access
` Security alarm
` Smoke alarms
` CCTV in common areas
` CCTV outside property
` Fire extinguishers
` No single-use plastics

Mercure Box Hill Burford Bridge Hotel Guest Reviews

OVERALL AVERAGE SCORE: 
VERY GOOD (4.1 out of 5)

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2.5

Fair - 2.5 out of 5

Jinelle Mon, 6 July 2020

Passable

Liked: Beautiful quiet location.
Disliked: The room could do with a deep clean. The hotel needs a lick of paint and being more modern.

4

Very Good - 4 out of 5

Benjamin Mon, 6 July 2020

Exceptional given its post covid!

Liked: Staff were welcoming and personal and always on hand.The room had patio/balcony and was the perfect size.Hotel grounds were beautiful.
Disliked: Due to covid and storm dennis the pool was out of use, breakfast was sterile but extremely basic and there was no ice as the machine hadn?t been deep cleaned. None of this was fault of the hotel - just down to circumstances everyone is in. Thank you so much to everyone - John, Lesley, Karima and Andrew.

3

Pleasant - 3 out of 5

Kamila Mon, 6 July 2020

Pleasant

Liked: Location right at the start of the trail was very handy. You can do a 10-15 km hike easily. It's right under the hill rendering great views from the patio of the hotel.We had a nice balcony overlooking the garden.The food from room service was good.It was also very empty most likely due to Covid but nice to not be surrounded by people all the time.
Disliked: The hotel is quite dated. Carpets in the rooms are not clean and bring your own slippers - they got rid of all extra stuff due to Covid.Located on an A highway, so even away from London you hear the traffic and sirens.Fridge in the room didn't work.

3.8

Good - 3.8 out of 5

Jonathan Fri, 3 July 2020

Good

4

Very Good - 4 out of 5

Anonymous Wed, 1 July 2020

Very good

5

Exceptional - 5 out of 5

Bertie Mon, 29 June 2020

Exceptional

2

Disappointing - 2 out of 5

Anonymous Sun, 28 June 2020

We discussed our issues with...

Liked: The rooms were spacious with air conditioning. The TV was smart and set up for streaming via free WiFi. The staff were happy to help.
Disliked: The cleanliness of the rooms were less than satisfactory especially while in a pandemic. The floors were dirty and obviously not been hoovered. There were crumbs and dust on the surfaces. The towels were old and stained. The carpets in the hall ways/stairs were threadbare and old.

3

Pleasant - 3 out of 5

John Sat, 27 June 2020

Pleasant

Disliked: To be fair my comments will be biased as the hotel was not running at full capacity due to the supposed pandemic.So limitations are to be expected.What was dissapounting was the services the hotel could not offer due to a change in the daily running of the business, booking. Com did not advertise on their site.So my rating is not a fair oversight and only based on limitations of stay, just a room.I did get the wrong breckfast though

3

Pleasant - 3 out of 5

David Thu, 25 June 2020

Pleasant

Disliked: Price was more than booked on your app, confusion when checking in, I was phoned in room at 10pm to say payment had not been taken when I was informed it had a check in.

4

Very Good - 4 out of 5

Anonymous Mon, 22 June 2020

Very good

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Mercure Box Hill Burford Bridge Hotel At The Foot Of Box Hill, Dorking