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AustraliaMercure Bordeaux Chateau Chartrons Guest Reviews
Overall Average Score:
Good (3.9 out of 5)
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Jo Fri, 25 July 2025
Superb
Liked: Modern, large room with enormous comfortable bed.
Disliked: No mirror close to plug point so difficult for styling hair.
Gabriel Tue, 22 July 2025
Exceptional
Kate Mon, 21 July 2025
Very good
Çiğdem Sun, 20 July 2025
Good
Liked: Not in the middle of Town but Chartrons area is also very attractive. Beds and pillows are very comfortable. Room was clean.
Disliked: Location. Price& Performance
Natalie Sun, 20 July 2025
Pleasant
Disliked: Money taken form card up front for everything without speaking to me first.
Yann Sat, 19 July 2025
Bad
Sab Mon, 14 July 2025
Superb
David Wed, 2 July 2025
Wonderfully enjoyable, busy but also...
Liked: The hotel was just a little out of the way from the centre which was nice because it was a little quieter than the first time we visited in October. It was very clean and comfortable, a good selection of food for breakfast, the staff were very friendly and helpful. It had nice bars and restaurants at walking distance and the taxi services were prompt and good value for money. There is a wonderful park 5 minutes from the hotel which is beautiful and has a museum, a tropical garden and a restaurant and bar, well worth a visit. We also went to the Bassin de lumieres which is also a must visit.
Disliked: Everything was perfect.
Michael Sat, 28 June 2025
Very good
Deborah Wed, 25 June 2025
A fairly grand establishment, but...
Liked: Good parking facilities, with automatic doors into the hotel - meaning for those carrying luggage, they're not struggling with pushing or pulling! A good-sized room, albeit a little dark, but a very comfy bed. Pleasant room for breakfast, with reasonable selection of food etc.
Disliked: The air conditioning was basically not working - the hotel were aware, and a notice was displayed explaining that it was "maxed out".
