Mercure Bordeaux Chateau Chartrons

Passable

Disliked: No shampoo, no conditioner, 1970s hairdryer. And bad location

Very pleasant and rooms good...

Liked: Location good and easy to find.
Disliked: Nothing at all.

Very good

Liked: Clean rooms, good breakfast, good parking, good staff
Disliked: No fridge in the room

Very nice and comfortable

Liked: I liked the design of the room and the hotel itself. Comfortable bed, you can choose between two pillows of different softness. Nice location.
Disliked: The facilities were not all new. There were a kettle and tea bags, but no cups. The shower noise from our bathroom was too loud.

Fine

Liked: Location
Disliked: Not a lot I. The room Bar empty

Pleasant

Great location, spacious, quiet, clean...

Liked: Great location, quiet and the bed was clean and comfortable. The receptionists and restaurant staff provide an excellent service and very friendly and informative. I was only there for a few days and had lunch on two occasions. Food was enjoyable and offered good value. To share a positive experience, the receptionist who checked me in to the hotel on my arrival provided some valuable information as to the location for bridal dresses, which was very useful as I was in Bordeaux to attend my daughter's wedding, and did buy a dress for my daughter in that bridal store that was recommended.
Disliked: My room security safe didn't work, and I had to change my room twice. The technician eventually did arrive to fix the safe on the day I was leaving. So that wasn't a good experience as I had some valuables, passport, etc. that I needed to secure. The hotel sent their apologies with a box of beautiful chocolates which I appreciated.

Pleasant

Liked: Wallpaper peeling off wallToilet was cleaned sometime in the past

Disappointing

Liked: The hotel had a car park.
Disliked: The fridge in the room didn't work as the plug could not be plugged in as the socket was hanging dangerously out of the wall. The shower had no pressure and did not spray properly- was blocked. The air-conditioning was ser so high that we had to keep the windows open. The shower floor was very dirty!!