Superb

Very good

It was awesome, great staff...

Liked: Location
Disliked: Lift a bit old

Superb

Liked: Nice spacious rooms. Good breakfast. Close to the train station
Disliked: Everything ok.

Superb

Good location, average room

Liked: - The room was nice, the lobby was welcoming as well as the staff. - Good connection to the entire city as there is a tram station nearby and the train station is in walking distance. - Our room on the 1st floor came with a quiet, nice terrace. - toiletries, bathrobes and shoes provided.
Disliked: - the keys demagnetised, we had to go to the reception twice for this issue;- the water pressure was very poor in the shower;- the room hallway light didn’t work, neither the switch from the lamp (had to plug/unplug);- overall feeling of a 3 star room, because of how the bathroom and some other appliances looked;- old elevators with bumpy stops.

Exceptional

Great location, friendly staff, good...

Liked: An ideal location just a few blocks from the train station. We don't really need (or enjoy paying for) super upscale, and this Novotel is the perfect balance of down to earth and comfortable (we've stayed at two other hotels near the station and both were a little downscale for our taste and comfort). The staff was great - friendly and helpful. My bag didn't make it to the airport and then didn't make it during our stay at the Novotel, and they called us as soon as it was delivered to let us know it was there. The restaurant/bar is comfortable and the food above average (we had a dinner and two lunches there, and the breakfast is quite generous). We'll stay here again when we come back to Bordeaux.

Exceptional

Liked: The staff were friendly. The bed was comfortable. Overall a very nice stay.