Mercure Birmingham West Hotel Guest Reviews
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Write a review
Tazmin123 Wed, 11 June 2025
Very good
Liked: Not enough food options. One menu. No other options for lunch time.
Disliked: Food options
Seama Mon, 9 June 2025
Disappointing
Salma Mon, 9 June 2025
Very nice
Liked: Clean and professional
Amanda Mon, 9 June 2025
Disappointing
Rajinder Sun, 8 June 2025
Very good
Liked: Location Swimming pool and gym Staff helpful
Heena Sun, 8 June 2025
Comfortable, clean and friendly staff.....
Liked: Staff were so friendly and accommodating. We were attending a wedding and requested early check in. As the hotel was fully booked the night before I couldn’t pay in advance for early check in but staff worked hard to get the rooms cleaned so that we could get in a little earlier
Disliked: All good! Non complaints
Gabrielle Sat, 7 June 2025
Front of house lady was...
Mohamed Sat, 7 June 2025
Exceptional
Jeannette Sat, 7 June 2025
Superb
Anonymous Sat, 7 June 2025
Stay was good, it would...
Liked: Staff Carolyn was very helpful and friendly during breakfast. Breakfast buffet was excellent
Disliked: No internet connectivity in the room, could not do some much needed work, I was mortified