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Mercure Birmingham North Barons Court eee - 0808 281 2653
Mercure Birmingham North Barons Court, Walsall Rd Walsall Wood, Walsall -0808 281 2653
Area: Walsall - Walsall Wood
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BOOK ONLINE OR CALL - 0808 281 2653
3.3
HOTEL RATING: 
PLEASANT
3.3 out of 5 (996 Ratings)
BOOK ONLINE OR CALL - 0808 281 2653
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Hotel Description
Just north of Birmingham Mercure Birmingham North Barons Court has good access to the M6 motorway. The hotel offers free WiFi and has been accredited with a Green Tourism Award. Each room is individual in both size and decor including standard bedrooms 17 executive bedrooms several 4 poster rooms and 2 executive suites. Mercure Birmingham North Barons Court has 4 conference rooms newly refurbished with full air conditioning. The hotel is ideal for meetings and private functions.

Check-in time: 15:00   Check-out time: 12:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
j
Free Parking
w
Non Smoking
r
Pets Allowed
x
Free Breakfast
u
Swimming Pool
E
Fitness Center
A
Business Center
B
Airport Shuttle
q
Accessible
Other Amenities
` Free Parking
` Pets Allowed
` Restaurant
` Laundry
` Meeting/Banquet Facilities
` Parking
` Room Service
` Safety Deposit Box
` Air Conditioning
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Dry cleaning
` Internet services
` Non-smoking throughout
` Trouser press
` Breakfast in the room
` Billiards
` Packed lunches
` Heating
` Fax/photocopying
` Luggage storage
` WiFi
` Allergy-free room
` Special diet menus (on request)
` Shared lounge/TV area
` 24-hour security
` Designated Smoking Area
` Family Rooms
` Non-smoking Rooms
` Daily Housekeeping
` WiFi available in all areas
` Free WiFi
` Lift
` Board games/puzzles
` Kid meals
` Themed dinner nights
` Live sport events (broadcast)
` Security alarm
` Smoke alarms
` CCTV in common areas
` CCTV outside property
` Fire extinguishers
` Use of cleaning chemicals that are effective against Coronavirus
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` Process in place to check health of guests
` First aid kit available
` Contactless check-in/check-out
` Cashless payment available
` Screens or physical barriers placed between staff and guests in appropriate areas
` Linens, towels and laundry washed in accordance with local authority guidelines
` Guest accommodation is disinfected between stays
` Physical distancing in dining areas
` Food can be delivered to guest accommodation
` Hand sanitizer in guest accommodation and key areas
` All plates, cutlery, glasses and other tableware have been sanitized
` Physical distancing rules followed
` Guests have the option to cancel any cleaning services for their accommodation during their stay
` Breakfast takeaway containers
` Delivered food is securely covered
` Face masks for guests available
` Invoice provided
` Parking on site

Mercure Birmingham North Barons Court Guest Reviews

Overall Average Score: 
Pleasant (3.3 out of 5)

Write a review

5

Exceptional - 5 out of 5

Norman Mon, 9 May 2022

Exceptional

Liked: big Bed

3.5

Good - 3.5 out of 5

Sofia Mon, 9 May 2022

Nice weekend away but too...

Liked: Good value for money
Disliked: Way too hot in the rooms and windows barely open

3

Pleasant - 3 out of 5

Michael Mon, 9 May 2022

Pleasant

2

Disappointing - 2 out of 5

Justin Mon, 9 May 2022

awful

Liked: nothing
Disliked: everything the building looks derelict thought it was closed when we arrived only one member of staff on

3

Pleasant - 3 out of 5

Craig Mon, 9 May 2022

Pleasant

4.5

Wonderful - 4.5 out of 5

Susan Sun, 8 May 2022

Nice to see improvements to...

Liked: Hotel and room were clean and well presented ,staff were friendly .breakfast was really good.I have been staying at this hotel for a long time and the room we had,had been recently decorated .All the rooms down stairs including were very well presented.given the price we paid including breakfast this stay was a real and very enjoyable bargain
Disliked: Nothinh

0.5

Poor - 0.5 out of 5

Isabel Sat, 7 May 2022

Unpleasant and I was con...

Liked: Dear team,I never stayed in the hotel as there was a faulty heater (it did not have a regulator, it could not be turned off) The room was at a high temperature which was extremely unhealthy and my partner is asthmatic. we were then offered a dirty twin room. We were missed lead that a refund would be done. I received an email from the reception manager lacking compassion of the situation not even bothered to apologise and dismissed all the points I raised . Then the general manager sent me an email apologising but not wanting to refund the amount. I am extremely disappointed with this whole experience. So unprofessional and unacceptable at all levels. I have the proof of the emails I sent and how the situation has been handle. They are trying to put me off so I don?t get the refund back and are clearly happy to take money from clients and advertising a faulty room and upon complaining, they pretend to look for a tool to fix the issue, but there isn?t really anything to fix the issue at all. They clearly don?t audit the rooms. Unprofessional and worst service I?ve ever experience. The purpose for the trip was for a family event, yet I ended up driving from London to Bham and then having to find an alternative place to stay and having my money taken away for a service that I didn?t even use.
Disliked: Unprofessional staff. The lack compassion and understanding abs are happy to con clients by advertising a faulty room and charging a full amount even though we didn?t stay. They lack understanding and dismiss the whole experience that we had. We spent Petrol to supposedly stay in the hotel, but ended up having to find an alternative.

3.5

Good - 3.5 out of 5

Mark Thu, 5 May 2022

Good

Liked: Helpful but slightly stretched staff who were helpful and friendly. Had a good nights sleep in comfortable and warm room
Disliked: What seemed to be temporary reception area, with staff having to deal with IT issues at the time. Am sure that this will improve

1.5

Poor - 1.5 out of 5

Jade Wed, 4 May 2022

Poor

Disliked: Didnt match the picturesNot exceptionally cleanDatedCouldn't find our booking originallyRandom areaDidn't feel safe or secure at all especially at night

0.5

Poor - 0.5 out of 5

Gillespie Tue, 3 May 2022

Bad

Liked: Good location
Disliked: Very run down needs a lot of work, broken doors and damp patches on the ceiling

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Mercure Birmingham North Barons Court Walsall Rd Walsall Wood, Walsall