Mercure Bedford Centre Hotel

Superb

Pleasant but needs a few...

Liked: I loved the room and the air conditioning. The location and views were fantastic and the check in was faultless
Disliked: A male member of staff came into my room while I was changing which was a great shock. He was very apologetic but still this made me feel uneasy at night that it would happen again. There was no room service or anything to eat when we got back from our funeral which was disappointing. The room at breakfast was absolutely sweltering it needs air conditioning

Superb

Very disapointing

Liked: Value for money and the location.
Disliked: the hotel website says spectacular views of the river Great Ouse but all we could see was the extractor fans on top of the kitchens. the room was generally tired particularly the bathroom. the shower head fell apart when the water was turned on so had to use the rain shower. Couldn't open any windows so couldn't sleep. The only way of adjusting the room temperature was go down to reception and ask the receptionist to adjust it remotely. We have stayed at this hotel many times due to the location but this is the worse room we have had. (Room 205)

Average at best, wouldn’t stay...

Liked: Good location for Bedford.
Disliked: Reception staff were abrupt. Rooms are very small and the layout of furniture made it difficult to move round the room. There was a bad smell throughout the hotel. The whole layout is odd….you have to walk through the whole hotel before you get to reception. The lifts were very temperamental….didn’t always work. Very overpriced for what felt like a 2* hotel.

Distinctly average - but cheap

Liked: Good location, nicely designed rooms. Clean. Friendly staff.
Disliked: Broken aircon… dripping water with flies coming in through the vent in our first room. When we asked to move room the only other available had a broken aircon too, which roared so loudly you couldn’t sleep with it.The breakfast was also disappointing - with dried out food.

Very enjoyable

Liked: Everything was okay

Not great just ok

Liked: The breakfast
Disliked: The room was hot. Bathroom had no ventilation or extractor and toilet was awkward to get too as it was directly behind the bathroom door

Everything is there that is...

Liked: Spacious. Good parking. Good location
Disliked: Air con didn’t work. Could have done more with bar area.