Fair, I'm unlikley to stay...

Disliked: Chaotic breakfast arrangements -- the hotel clearly hasn't got a grip of Covid practices, fifteen months on. Evening meal was pricey, but possibly certainly no better than local supermarket cafe fare.

Ok but marred by the...

Liked: Overall, a decent hotel in a good location.
Disliked: Two rooms were booked via Booking.com and a special request was lodged at reservation that one of them was a twin. This was immediately acknowledged by email as acceptable and achievable, but was totally ignored and we were allocated two doubles. On remonstration, I discovered they?d sold all the twin rooms! Useless for my two grown up sons. The compromise was a temporary put-me-up bed in the middle of the room taking all the remaining space. Frankly, if I book something, and it?s agreed and confirmed, I expect it to be delivered.

Very good

Decent hotel, good value for...

Liked: Nice decor, room a decent size, good walk in shower
Disliked: Window didn?t open, continuously covered in condensation

Excellent, definitely recommend

Liked: Views were excellent, staff were helpful. I asked for some balloons to be put up - it was spectacular with rose petals too.
Disliked: The dinner could have been hotterThe waiter didn?t pour the wineWe had to ask for condiments A pot of tea would have been nicer for breakfast

I enjoyed my stay and...

Liked: The room was comfortable the staff I met were very friendly and helpful.
Disliked: As I was getting off to sleep at 10.30 pm the air conditioning came on even though it was switched off on the wall, and was too noisy for my liking it came on stopped for a while then came on again. I was so tired it didn't bother me too much after that, However Is it not possible to install quieter ones !

very good and convenient location...

Liked: The pre arranged late check in was good, and they provide a late check out which was very helpful for our work schedule
Disliked: Nothing

Superb

100% recommend, lovely hotel and...

Liked: After a last minute decision to stay another night in Bedford, we booked a room at the Mercure hotel. A few hours after booking the room, we checked in and before we even got to see our room I was feeling very happy. We were greeted by Jason and I just want to praise how lovely, charming and funny he is! He made our experience so fun and he is, hands down, such a charm to the hotel! After a warm welcoming we headed to our room and I was massively impressed with the room. With us booking about 3/4 hours before checking in, I kinda expected a basic room (which would be understandable) but our room was so nice. Spacious room, big bed, big tv, nice bathroom, just overall nice! The hotel dealt with the covid rules very well and overall I absolutely loved my stay and I will definitely be returning in the future!