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Mercure Auckland Queen Street eee
Mercure Auckland Queen Street, 500 Queen Street, Auckland
(Map)
4.1
HOTEL RATING: 
VERY GOOD
4.1 out of 5 (2197 Ratings)
0.6 miles from Auckland centre
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Hotel Description
Attractively located in the center of Auckland Mercure Auckland Queen Street has air-conditioned rooms a fitness center free WiFi and a restaurant. This 4-star hotel offers room service and a 24-hour front desk. Private parking is available on site. At the hotel rooms contain a closet a flat-screen TV a private bathroom bed linen and towels. Every room comes with a safety deposit box while certain rooms are equipped with a balcony. The rooms will provide guests with a fridge. Guests at Mercure Auckland Queen Street can enjoy a continental breakfast. The accommodation provides an ironing service as well as business facilities like fax and photocopying. Popular points of interest near Mercure Auckland Queen Street include Auckland Town Hall Aotea Square and Auckland Art Gallery. The nearest airport is Auckland Airport 12 miles from the hotel.

Check-in time: 14:00   Check-out time: 11:00
Enter Your Dates
4
4
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
E
Fitness Center
w
Non Smoking
q
Accessible
x
Free Breakfast
j
Free Parking
u
Swimming Pool
A
Business Center
B
Airport Shuttle
r
Pets Allowed
Other Amenities
` Safety Deposit Box
` Air Conditioning
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Coffee shop
` Hair dryer
` Coffee/tea maker
` Refrigerator
` Heating
` Wheelchair accessible
` On-site parking
` telephone
` alarm clock
` 24-hour security
` Family Rooms
` Free Wi-Fi
` Restaurant(s)
` Closet
` Daily Housekeeping
` English
` French
` Hindi
` Italian
` Korean
` Spanish
` Filipino
` Parking Available
` carbon monoxide detector
` Linens
` Private Entrance
` Carpeting
` Daily disinfection
` Facilities for disabled guests available
` Fitness center
` Ironing amenities
` Laundry services
` Non-smoking property
` Room towels provided
` Separate shower/bathtub
` Toiletries provided
` TV & Movies/Shows
` Wake up call
` Desk/workspace available
` Clothes drying rack
` Parking available (charges may apply)
` Sustainable Property

Mercure Auckland Queen Street Guest Reviews

Overall Average Score: 
Very Good (4.1 out of 5)

Write a review

5

Exceptional - 5 out of 5

Evangeline Fri, 15 September 2023

Exceptional

5

Exceptional - 5 out of 5

Steve Fri, 15 September 2023

Exceptional

4.5

Wonderful - 4.5 out of 5

Geoffrey Fri, 15 September 2023

Superb

5

Exceptional - 5 out of 5

M.patak Thu, 14 September 2023

Exceptional

4.5

Wonderful - 4.5 out of 5

Bo Thu, 14 September 2023

Superb

Liked: Very close to all amenities. Great staff. Private parking, comfortable and clean room. Great weekend !
Disliked: Hard to fault anything.

5

Exceptional - 5 out of 5

Danice Thu, 14 September 2023

Would stay again

Liked: Extremely quiet
Disliked: Nil

5

Exceptional - 5 out of 5

Smith Mon, 11 September 2023

Awesome

Liked: Everthing
Disliked: There was nothing I didnt like

3.5

Good - 3.5 out of 5

Yonita Mon, 11 September 2023

Good

2.5

Fair - 2.5 out of 5

Cesar Mon, 11 September 2023

Bad customer service, not acceptable.

Liked: The only redeeming quality of this hotel is its location. As far as cleanliness is involved, the room is too dusty, and the bathroom has black mold. Knowing that this is a young hotel, this does not look good for its future.
Disliked: The room is tiny for a room that costs almost $300 a night. I had to go sideways between the end of the bed and the wall constantly bumping onto the side of the TV screen, and I am just a slim 5 ft 5 inch tall person. The room was not serviced even when I displayed the card on the door that I had "gone exploring" since 9 am. Came back around 2:30 pm. and still not serviced. Complained to front desk and no apologies given and met with a nasty frown. Same frown given (same front desk person) when I checked out. Had to leave the hotel for the room to get serviced and came back 2 hours later. The room was serviced, but the hand towel was not replaced. Overall, it's not a nice experience. Will never come back to Mercure Queen Street ever again.

3

Pleasant - 3 out of 5

Sergey Mon, 11 September 2023

Pleasant

Disliked: No sound insulation between rooms. Had to change the room twice due to noisy neighbors.

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Mercure Auckland Queen Street 500 Queen Street, Auckland