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Mercure Aberdeen Caledonian Hotel eeee - 0808 164 1025
Mercure Aberdeen Caledonian Hotel, 10-14 Union Terrace, Aberdeen -0808 164 1025
Area: Aberdeen Centre - Union Street
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BOOK ONLINE OR CALL - 0808 164 1025
3.75
HOTEL RATING: 
GOOD
3.75 out of 5 (2020 Ratings)
0.5 miles from Aberdeen centre
BOOK ONLINE OR CALL - 0808 164 1025
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Hotel Description
Located in the heart of Aberdeen Mercure Aberdeen Caledonian Hotel offers an award-winning restaurant and modern rooms with free toiletries and daily newspapers. Guests can enjoy afternoon tea a drink snack or light meal in the elegant Victorian hotel. The Café Bar Caley and Diamond Suite are open daily and have a relaxing ambiance. The hotel also offer private dining and a pre-theater menu. The modern rooms feature private bathrooms flat-screen TVs and tea/coffee facilities. Wireless internet is accessible in all rooms and 24-hour room service is also available. Mercure Aberdeen Caledonian Hotel is within easy walking distance of the city center attractions including the Satrosphere Science Center St Mary's Cathedral and His Majesty's Theater. Aberdeen Rail Station is within 10 minutes' walk.

Check-in time: 14:00   Check-out time: 12:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
w
Non Smoking
q
Accessible
x
Free Breakfast
j
Free Parking
u
Swimming Pool
E
Fitness Center
A
Business Center
B
Airport Shuttle
r
Pets Allowed
Other Amenities
` Meeting/Banquet Facilities
` Room Service
` Safety Deposit Box
` Air Conditioning
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Coffee shop
` Hair dryer
` Coffee/tea maker
` fan
` Heating
` Shared kitchen
` Wheelchair accessible
` On-site parking
` telephone
` alarm clock
` kitchenware
` 24-hour security
` Designated Smoking Area
` Doorman
` Family Rooms
` Free Wi-Fi
` Kitchen
` Restaurant(s)
` Closet
` Daily Housekeeping
` English
` Non-Smoking Rooms Available
` Slippers
` Parking Available
` Carpeting
` Smoke alarms
` Fire extinguishers
` Guests can opt-out of daily cleaning service
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Cashless payment available
` Hand sanitizer in guest accommodation and key areas
` Invoices
` Access to health care professionals
` Hygiene certification
` Staff trained in safety protocol
` Temperature check for guests and staff
` Free face masks
` Contactless check-in/out
` Food delivery
` CCTV security in common areas
` Complimentary drinking water
` Currency exchange service
` Daily disinfection
` Facilities for disabled guests available
` Ironing amenities
` Kid-friendly dinning
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` Room towels provided
` Safety chain and/or latch on doors available
` Separate shower/bathtub
` Toiletries provided
` TV & Movies/Shows
` Wake up call
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Individually-wrapped food options
` Heating in public area
` Alternative meal arrangement
` Trash cans
` Desk/workspace available
` Professional cleaning services
` Allergy-free rooms available
` Cleaning products available
` Room service available
` Parking available (charges may apply)

Mercure Aberdeen Caledonian Hotel Guest Reviews

Overall Average Score: 
Good (3.75 out of 5)

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4

Very Good - 4 out of 5

Deborah Fri, 16 February 2024

Aberdeen trip

Liked: Central location. Very friendly staff. Great breakfast. Checkout 12 noon, which was great..got a room upgrade, very nice.
Disliked: Noise from a disco or bar to early hours, out of the control of the hotel otherwise lovely room and good breakfast

3

Pleasant - 3 out of 5

Jennings Fri, 16 February 2024

Pleasant

2

Disappointing - 2 out of 5

Jane Fri, 16 February 2024

False advertising on standard rooms...

Liked: It’s a beautiful old building. In the centre. Lovely breakfast.
Disliked: Needs up dating shabby furniture and needs maintenance. Some not all staff seemed miserable.

1

Poor - 1 out of 5

Billy Fri, 16 February 2024

will not be returning

Disliked: manners, room, bed, shower, room we a view NOT, crap breakfast can go on and on

5

Exceptional - 5 out of 5

Ryan Tue, 13 February 2024

Exceptional

2

Disappointing - 2 out of 5

Robbie Sun, 11 February 2024

Functional.

Liked: Perfect location. Lovely entrance. Comfy bed.
Disliked: Dark and dingy - though might just be my room. No curtain in bathroom and probably should have been.

2.5

Fair - 2.5 out of 5

Isabelle Fri, 9 February 2024

Disappointing on this occasion

Liked: Location very central and walking distance from train stationLate check-in arrival been kindly accommodated by Mercure Hotel receptionistsRoom was located fourth floor with lift and away from traffic, quiet in principleBath and shower above
Disliked: Room meant to be quiet, was in principle yet noisy due to running equipment or machines all night long - I am very sensitive to noise and found it disturbing me falling asleep and when I woke up to get back to sleepA bag of dirty laundry was left behind in the room by previous guest (assumption was from previous guest)I did not receive apology or any kind of gesture from reception staff when I handed in the bagReception and restaurant staff were unusually a little unfriendly and cold (rude to some extent although might have been due to own oversensitivity), nonetheless, in comparison with previous stays, I was not made feel welcome.

2.5

Fair - 2.5 out of 5

Penny Wed, 7 February 2024

Passable

5

Exceptional - 5 out of 5

Leonard Tue, 6 February 2024

Exceptional

Liked: Great location and a good checkout time friendly staff

0.5

Poor - 0.5 out of 5

Cowie Mon, 5 February 2024

It was somewhere to get...

Disliked: Damp on wall.dust ,insects inside the light above bed. wasn't warned about fire alarm .noisy water pipes during the night.noise outside at night glass bottles going into bins, deliveries coming early in morning, double glazing might help with that ,meal was a processed meal

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Mercure Aberdeen Caledonian Hotel 10-14 Union Terrace, Aberdeen