Merchants Manor Spa

Pretty good and well located...

Liked: The breakfast is very good. The rooms are comfortable and the bathrooms fairly recently refitted so they feel clean and are spacious. The pool is a good size and they gym isn't bad either.
Disliked: If I had gone to Merchant's Manor for the spa, I think I would have been disappointed.

Nice hotel, great location and...

Liked: Location - close to the main town area and beach.The room was comfy.The member of staff who appeared when we were about to do battle with the automated check in.It has character.
Disliked: Check in is automated, but fortunately a very charming man checked us in and pointed us in the direction of the Sea Shanty Festival.♥️The pool could do with a face lift and the jacuzzi was the same temperature as the pool.Self service coffee machine at breakfast. I'd much prefere a pot to the table especially as the cups were small and the machine filled them very full.The salt wasn't on the table, but had to be collected from the buffet.One morning our table was missing cutlery and we had to ask for it.Check out was computerised and we just gave up on it.

Well located hotel and would...

Liked: Comfy beds and nice set up. Great shower. Lovely breakfast and friendly staff. Good variety of kit in the gym. Fab happy hour!
Disliked: Strong damp smell in our room and carpet was wet in the corner. Although kept windows open, it didn’t alleviate issue and woke up feeling tight chested. Jacuzzi wasn’t working during our stay. Could easily improve spa area with deck chairs or sunbed and patio seating. No catch on the bathroom door and couldn’t lock it! Would open with draft.

Excellent break

Liked: Excellent room & service
Disliked: -

Dissppointing.

Liked: The staff were very helpful and polite, they couldn't do enough for us.The breakfast was good, plenty of choice. Pastries, cereals, fruit and hot menu.Lovely Templespa toiletries in room.
Disliked: The outside garden areas were very overgrown, the furniture needed replacing or painting it all just seemed uncared for, which was a shame as it could be lovely with some tlc. The outdoor hot tubs/jacuzzis were surrounded by overgrown trees and bushes, we didn't see anyone use them during our stay and the weather was beautiful.There was no evening meal option which we were suprised at as it was advertised. Only a limited selection of small snacks available throughout the day.Our room was on the ground floor, it was noisy when jacuzzis were on from rooms on the floor above. Tea and coffee and kettle provided but wasn't very well thought out as lead of kettle did not reach the sockets, so had to moved and balanced on a chair. Not ideal.Two large windows one opened. No aircon or fan. We kept our curtains closed as there were no nets or blinds on the windows so was not very private.Pool area and gym looked ok, didn't use them so can't comment further. No information on spa treatments mentioned or given. Hotel was located a fair walking distance into town and to the beaches. We used the car quite a lot. Taxis were very reasonable. The local Spar shop was probably a 10 minute walk from the hotel.Overall very disappointed. This property could be amazing with some changes. Won't be staying again.

Very good

Superb

Superb

Spa Hotel within a 10...

Liked: Well located and with a small gym, pool and steam room so ideal for a short break in Falmouth.