Name: Mercer Hotel Downtown BW Premier Collection
Address: 104 Ontario Street, Stratford, ON
Telephone: (888) 608-6346
Rating: 4.25

Mercer Hotel Downtown BW Premier Collection Guest Reviews

Overall Average Score:

Excellent (4.3 out of 5)

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Very good

Highly recommend

Liked: Proximity to downtown and quality of rooms
Disliked: Thought price was too high and lack of elevators

Exceptional

Enjoyed it from start to...

Liked: Beautiful clean restored rooms. Very helpful friendly staff.
Disliked: Not that we can’t climb stairs but I guess and elevator would be lovely. But not necessary.

A perfect place to stay...

Liked: location was ideal
Disliked: no elevator for older guests

Very good

Liked: Great atmosphere and location!
Disliked: Carrying luggage upstairs with no elevator was less convenient.

Exceptional

Liked: Staff were helpful and carried our luggage up to our room.
Disliked: Parking required a fair walk uphill then up a long flight of stairs to the room. No elevator but we knew this ahead of time. On-site Restaurant menu was not typical pub/bar fair but the restaurant across the street was very good.

Great hotel in the heart...

Liked: Great location! Our room was spacious, clean & nicely appointed. We appreciated the attention to detail & the decor. Staff were very pleasant & friendly, a special shout out to Brooke for her attentiveness. We will definitely return!

Would stay with you again....

Liked: No. Not big breakfast people. Did have dinner there and it was great.

Pleasant but the lack of...

Liked: The location was walking distance to theaters and, so, well suited to my purpose in visiting Stratford.
Disliked: Food options were limited and expensive. Facility was obviously quite old and walking up narrow stairs to a narrow dimly lit corridor seems inapposite in an expensive venue such as this.