Menger Hotel Guest Reviews
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0.5 miles from San Antonio centre |
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Tiffany Sat, 16 March 2024
Good
Debra Fri, 15 March 2024
Nice location. Somewhat disappointing stay.
Liked: Very clean. Notification of Alamo construction.
Disliked: Water temperature varied widely. Second day chose bath instead. Rudely collected pool towels about an hour before scheduled to close. Myself and several guests wished the pool was a bit warmer.
Jayne Thu, 14 March 2024
Superb
Liked: We loved the ambiance of the old hotel.
Disliked: Our room was near the elevator. Our sleep was disturbed 2 nights because of arguing patrons.
Leland Thu, 14 March 2024
It was a long overdue...
Liked: Staff was wonderful, friendly, knowledgeable and very helpful, from check in to check out. Rooms are very clean and extremely comfortable, seem more like a bedroom than a hotel room. We were able to walk to all destinations, The Alamo was right out the door, the River Walk is just around the corner.It felt very safe walking around downtown with plenty of officers visible on the streets.
Disliked: Was slightly difficult with the construction to find the Valet parking area. But once found they were excellent, helpful and timely. Once construction is complete, I'm sure it will be much easier to locate.
Laurie Thu, 14 March 2024
Exceptional
Barbara Wed, 13 March 2024
Meh
Liked: Location and lobby
Disliked: Nasty woman at the dining roomAnd no heat. I froze all night. Sheets were not great either
Jim Wed, 13 March 2024
High hopes but big disappointment
Liked: Location
Disliked: Construction across the street. Loud music. Thin walls between rooms. Screaming kids next door. Room was dark and dingy. Shower leaked. Bathroom too small. Old and needed lots of repairs. Charged $40 a day for valet but could not use text feature because they shut it off due to being too busy. Room not cleaned well before we arrived.
Janet Tue, 12 March 2024
Exceptional
Jennifer Mon, 11 March 2024
Very good
Krystal Mon, 11 March 2024
Disappointed
Liked: Loved the location to the River Walk & Alamo
Disliked: The room was near the elevator and other guests were so loud until at least 2 am. Slamming doors, crying and yelling profanities in the hallway. The walls were also paper thin and the room next ours you could heard the toilet flush and the showers squealed the whole time it ran. Then at 7 in the morning someone knocked on our door and said Housekeeping and when I replied were in there he said he must’ve had the wrong room. Felt like a college frat house instead of a hotel.