Melia Madrid Serrano

Superb

Liked: Good size room for being centrally located in the city. Very comfortable bed, pillows, and shower. Excellent breakfast and close to bus stops.
Disliked: The housekeeping comes very early. On the day of checkout, they opened the door before 8am while we were sleeping. And the day before they came around 9 when we were wanting to sleep in.

Great find

Liked: Fabulous breakfast selections. Loved the relaxing rooftop pool area. Very clean room with ample space. Super comfortable bed.
Disliked: Bedroom doors were noisy. Room decor very minimalist.

Will be back

Liked: Great facilties, excellent breakfast amd the best location you can get

Recommended for a short stay...

Liked: Great location - very central in a nice neighborhood. Lots of walkable cafes, restaurants, bars, and shopping areas. Friendly staff, which allowed us to check in early.Comfortable waiting area and great pool balcony.A little pricy, but well worth it for a short stay in Madrid.

Good

Pleasant

A mediocre hotel and not...

Liked: The rooms are comfortable but not very clean. There was long hair on the shower wall when i went to shower that was not very pleasant. The gym is nice and a comfortable space.
Disliked: The check in was long and very slow… not agile at all. The on line check in is not user friendly and did not work. There was a line of 4-5 persons waiting to check in and only one person attending. The breakfast is ok, and the personnel attending were rude. They serve breakfast from 6:00 to 10:30, and they shut a door in your face at 10:30, i was not allowed to get a plate with stuff that I left behind… very rude. The pool looks big in the picture but in reality is small and the terrace space also.

Good

Pleasant