Meliá Granada

good value for a 1-2...

Liked: location is very centric. the staff is helpful. the hotel is small enough that feels boutique. the lounge area in the first floor was helpful when waiting for our train.
Disliked: small Melia room makes it very difficult to host 2 people and 2 bags. there is no fitness facilities. the rooftop is only available to certain rooms which was not clear when booking. the breakfast is overpriced.

First and last time in...

Liked: Location very central. Good size standard rooms and clean. Nice decor.
Disliked: Very bad quality breakfast and bad service.The access to the terrace for breakfast and evening drinks not for every guest. Very slow elevators.

Exceptional

Good

Amazing

Liked: Everything was great
Disliked: The water on the shower is weird

Superb

Exceptional

Extremely disappointing.

Disliked: The hotel has a very simple dark reception and lobby, no bar where you can buy drinks/snacks and relax, which we found odd compared to pretty much any other hotel we’ve stayed in.Only if you pay for a premium rooms (which we had paid for 3 rooms in) on the level do you have access to a self service type of bar and area to relax in, but no substantial food, just buffet cold food options really, nuts, crisps and sweets!The level area stops any buffet food at 8pm and closes entirely promptly at 9. After which you have option to go out or to your room. Note: Our hotel room had no air con (many many guests we met in the hotel were complaining about this - so far from just us being picky, it was a real issue and management justified it by saying it’s not necessary at the time of year we were there. 1. It’s on your website and therefore expected. 2. You were receiving many customer complaints about this so something guests generally wanted and expected.Our mini bar was room temperature, which was annoying because we like chilled water. On complaining I was fobbed off. But that’s a very small point in the big scheme of things.For the price we paid to stay in this supposed hotel, we strongly feel it was not worth it for the device and facilities that were severely lacking. If I had known we would have air conditioning in a soulless hotel that effectively closes 8-9pm! we would absolutely have stayed elsewhere and we have access to The Level (the hotels supposed best offering!).

Pleasant

Liked: The air conditioning was turned off for the whole hotel, which was only found out once we complained. We were told it’s the “time of year” however that’s not good enough when it’s advertised on booking.com as having air conditioning.