Melbourne Knox Central Apartment Hotel

Convenient location, helpful staff, tricky...

Liked: Convenient location opposite Knox shopping Centre and major arterial roads in area. Easy access from basement carpark to room floor level with fob. Bed was comfortable. Plenty of hot water. Good washing and drying facilities (although no instructions on washing machine where detergent went!) The reception staff was very helpful. This it a corporate type of apartment. Quite spacious. Minimalist decoration. It is showing its age and would do with a deep clean e.g. around corners of floors, windows and blinds. and shower. Also, a repaint in a white to brighten up. There were extra blankets and pillows if needed. Good size fridge. Overall, it suited my needs.
Disliked: Awkard check-in with car, there was no visitor's carpark available to go to reception. I briefly parked in disabled spot. There are not clear signs to indicate where reception is. Look for KUBIX reception sign. You need to take left hand driveway on immediately entering driveway from Stud Road, then a rather narrow driveway straight after that on left... like 10 metres. I received a SMS at 1pm to say reception shuts at 1pm on Weekend. This wasn't communicated when I did my booking. I had indicated I was arriving at 2pm.The receptionist did ring me a few minutes later and said she was knocking off. She did say if I could get there quickly, she would wait. I did and glad I could as it was a complicated check-in and details to get carparking space. I was charged $10 per day even although it said it was free for guests on bookings .com website. There is no on street parking nearby that would be convenient. There were no instructions on how to use TV/ etc. and I couldn't get sound or change channels. I was told by reception when I reported what I thought were flat remote batteries I didn't have on right settings! The kitchen sink was blocked. I reported this to management. There were no microwave containers to cook or reheat in. It has a good variety of windows, but you need to keep privacy blinds down, so it does seem pretty dark as a result. The bed runner and decorative cushion needs washing/refreshing. You did hear a bit of road noise. I was on 3rd floor inner courtyard room. It was a dull roar during day and you could hear the Hoons during night. Not totally unbearable really.

Good

Liked: Thew wifi did not work, but everything else was OK

Very good

Superb

Exceptional

Liked: Really good facilities with pool and gym. Staff were helpful and accomodating.

Very good

Close to where we needed...

Liked: They accommodated our 2 bookings to make our stay easier.

Close to where we needed...

Liked: Staff accommodated our 2 bookings cor the duration of our stay.

Good