Melaleuca Lodge Beaconsfield

Good

Average

Liked: Staff seemed friendly, bed was comfortable and shower pressure and temperature were great. Handy location.
Disliked: A blocked handbasin and a water leak were disappointing. The bedspread has a cigarette burn and the bedside table could have been cleaner.

Good

Liked: Good value, plenty of space, comfy bed and a great shower.
Disliked: Traffic noise all night, but ear plus help.

Good

Bad

Liked: I was very disappointed with my experience at this property. The room was extremely dirty — as you can see in the photos, there were spiders and stained or dirty bed sheets, which made us feel very uncomfortable. The room was also very cold, especially during winter, with no adequate heating provided.We had a confirmed booking through Booking.com for 5 people — 2 adults and 3 children — yet the property called me asking to cancel the booking. When I chose not to cancel, they demanded an extra $50 in cash at the reception. This felt very unprofessional and dishonest.Overall, the condition of the property and the service we received were unacceptable. I would not recommend staying here based on our experience.
Disliked: Car parking

Would not recommend staying here...

Disliked: The room was dirty there was hair in the draws in the bath room the floor wasn’t mopped the walls were cracked the door handle to the bathroom looks like it was hit with a hammer or something

Unexpected room wake up from...

Liked: Its very quiet and peacefull until 7am
Disliked: I had staff open the room i was in at 7 am then at 830 then just before I left at 9 am

Disappointing

Pleasant