Best Western Plus Tacoma Hotel Guest Reviews
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Alaina Wed, 27 August 2025
Exceptional
Joanna Wed, 27 August 2025
Exceptional
Liked: Great location, friendly stuff, updated rooms
Christina Mon, 25 August 2025
Good
Liked: Good buffet breakfastHelpful staffComfortable room
Disliked: Location wasn’t great. Near a very busy road with lots of traffic.
Shane Mon, 25 August 2025
Good
Anonymous Sun, 24 August 2025
Nice, clean place to stay,...
Liked: Location was good, we were seeing the Chihuly stuff the next day and had no trouble getting there.
Anonymous Sat, 23 August 2025
Superb
Liked: Tommy was very clean
Ralf Wed, 20 August 2025
All good, except breakfast was...
Daniel Tue, 19 August 2025
Ashley the Frontline staff is...
Liked: The pillows were very comfortable. And the clean rooms.Running a business is being customer centric, and making sure the experience one gets is invaluable from inception. This is exactly what your Frontline staff Ashley did. She went out of her way to help with the little seamingly small things like showing you where breakfast is, the directions of stores around, and generally being nice. Most importantly, she didn't make you feel like u were bothering her with questions. She was happy to take them all.I think she is exceptional and the highlight to the stay
Disliked: The fact that I didn't have body lotion in my room and toothpaste but Ashley at the front desk assisted with toothpaste..
Gonzalez Tue, 19 August 2025
Great hotel, great customer service
Liked: The best sleep I’ve ever had! The beds were incredibly comfortable and everything was spotless. I loved that there was a coffee machine available in the lobby, such a nice touch. Breakfast was fantastic with lots of options—bacon, sausage, eggs, waffles, donuts, cereal, and more. From check-in to check-out, the entire staff was amazing. Highly recommend!
Disliked: Water bottles in the room would be a nice touch.
Lee Tue, 19 August 2025
and Ok stay, I didn't...
Liked: the staff and cleanliness were great. The room looked out on buildings and the highway was extremely loud until very late. Next time I would ask for a room away. Breakfast left a little bit to be desired compared to Holiday Inn express. I think that could be approved upon a little bit and a little more attention to coffee needing to be replaced when empty in early 6-7:30 hour when many are getting coffee.